Quicken Reviews in October 2026: User Ratings, Pros & Cons

update has caused nothing but problems

update has caused nothing but problems. I have Schwab accts. and still can't download transactions. I've called Quicken and held for 10 min. and finally hung up

I like Quicken

I like Quicken. It has improved a lot. But sometime I wonder if the people who work on it actually use it. Case in point. Some time ago we were able to designate a stock as taxable or not taxable.A great thing to have. However the designation is in the wrong place. Once designated it keeps that designation in all accounts, both taxable and non taxable. That makes it useless if you happen to have the same stock in both taxable and non taxable accounts.It is no longer accurate.

Quicken is outstanding product

I have been using quicken for many years and throughout there have been many useful upgrades. I started with basic product and now use deluxe for multiple accounts. I love this product. Hopefully one day windows will not have to be used to run full product

Good but misses the mark on ease of customer usability

I have been a Quicken member for many years. The rate at which improvements are made that make it easier for the user to navigate the tool is horrendous. Downloading transactions for a new account is cumbersome. I have never been able to get the phone app to work correctly with Android so it makes updating receipts manually at the computer like sitting down to work another full-time job! I'd say put more focus, but I don't see any, so I'll say at least to put SOME focus on getting your ...

The Quicken second-tier support…

The Quicken second-tier support representative was extremely patient and helpful, considering the complexities of my issue relating to the recent Schwab securities download in Quicken. She was able to to resolve my issue.

Nobody ever came on to chat with me

Nobody ever came on to chat with me. I sat there for nearly 2 hours.

I find Quicken to be a very reliable…

I find Quicken to be a very reliable way to maintain financial records that are easy to access and produce reports/charts/graphs as necessary.

I'm growing weary of the constant…

I'm growing weary of the constant updates. I don't know if that because of these updates I am not able to see recent transactions in some accounts that seem to need an updated password, or if it's a coincidence. The updates seem to be large files that I really don't understand. Maybe I need to find another accounting method.

I won't forgive or forget that a…

I won't forgive or forget that a Quicken "support" person hung up on me at the end of my first sentence after I had been waiting about 15 minutes for someone at Quicken to pick up the phone.

Average

Average1. Tools -> Manage Bills and Income Reminders Some Bills do not get entered into the Cash Account in Quicken. I have to manually enter them. This does not seem correct to me.2. I do like the Investment Portfolio display. It will help me with our Taxes.3. I do like the Reports Feature.4. I do like the ability to manage the Accounts, Category and Securities List