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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 871-880 out of 8356

IC

Ivana Cazzato

11/16/23

5 out of 5

excellent

she was amazing on navigating me in the system

J

James

11/16/23

5 out of 5

Clear concise guidance and a very…

Clear concise guidance and a very useful onboarding process. It would be very useful if the team offering the remote support were able to do more than just scroll up and down and draw boxes on your screen (ie select options and click with the consent of the user) but no big issue.

RC

Radhini Chelliah

11/16/23

5 out of 5

Jessieca was very patient and she…

Jessieca was very patient and she clearly explained my queries step by step . Also she kindly emailed me lots of recorded webinar links and Tutorials which are very helpful . I will be very happy to speak to her again.

KH

Kerry Hurley

11/16/23

5 out of 5

Very friendly support staff

Very friendly support staff, sorted issue promptly.

RE

ROBERT EVERIST

11/16/23

5 out of 5

EASY AND SIMPLE INSTRUCTIONS FROM A…

EASY AND SIMPLE INSTRUCTIONS FROM A VERY COMPETENT AGENT

ML

Mario Lyubenov

11/16/23

5 out of 5

Outstanding Support

Enrico is truly exceptional! His ability to clarify my questions about CIS in a way no one else could is remarkable. His detailed explanations were not only comprehensive but also provided a broader context, enhancing my understanding of the solution significantly. Furthermore, his keen insight helped me address another issue I hadn't even recognised, making for an incredibly productive start to my day. Immense thanks to Enrico for his outstanding support!

CM

Carole McEwan

11/16/23

5 out of 5

Gareth was super helpful

Gareth was super helpful. Knew exactly what the issue was and how to deal with it.

MY

Marie Yates

11/16/23

5 out of 5

Excellence customer service

Very knowledgeable and impeccable customer service. Lovey lady easy to talk to and communicated on my level. Excellent customer service. Difficult to find that these days

D

David

11/16/23

5 out of 5

Excellent customer service

Date of experience: November 17, 2023

R

Richard

11/16/23

5 out of 5

Excellent and clear instructions

Date of experience: November 17, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].