9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 861-870 out of 8356
DC
Deb Crouch
11/20/23
Fab service
Fab! the agent was able to help me with my MTD question simply and easily through the share screen function but also suggested a downgrade to my subscription saving me £10 a month - happy days!
MF
Mick from Nottingham, UK
11/20/23
Quickbooks is a great accounts package…
Quickbooks is a great accounts package for a small operation. I am still finding my way around the software, it is fairly intuitive. Where I have found some problems the QB help desk is really good, there are also lots of how to videos available.
ST
Sussex Toilets
11/20/23
Ashwini solved my prob lem re submitting VAT Return
Ashwini helped me re connect my QBO account to the Government Gateway quickly and efficiently for me to submit my VAT return. Top Lady Ashwini!
SK
Susan Kerr
11/20/23
Very helpful
Very helpful and cleared my issue in minutes.
JH
J Holmes
11/20/23
Fantastic Service
Fantastic advice and really patient with the process, would recommend to anyone looking to keep their business in line and organised correctly.
DF
D Faulkner Springs
11/19/23
Enrico rang back via a call back within…
Enrico rang back via a call back within 30 seconds. He explained the plan of action regarding the type of transaction I needed to pass. Great service, thank you.
G
Greg
11/19/23
Outstanding support
It was quick - I waited perhaps less than a minute - exceptional. Ana J was brilliant, understanding, patient and made efforts to ensure that all was well before the call was ended - all in a very human manner : ) Outstanding support! Thx
MC
Mark Claughton
11/18/23
Switched from Xero as its cheaper and…
Switched from Xero as its cheaper and gone from Ltd to Self-employed. A bit of a mission connecting my bank but got there in the end. Had plenty of people on chat to help.Think they have a contact number as well. Xero doesn't have this feature plus u have to wait ages for a reply. Quickbooks seems more simple and simple is good especially if its all new to you.
CM
Carole McEwan
11/16/23
Gareth was super helpful
Gareth was super helpful. Knew exactly what the issue was and how to deal with it.
ML
Mario Lyubenov
11/16/23
Outstanding Support
Enrico is truly exceptional! His ability to clarify my questions about CIS in a way no one else could is remarkable. His detailed explanations were not only comprehensive but also provided a broader context, enhancing my understanding of the solution significantly. Furthermore, his keen insight helped me address another issue I hadn't even recognised, making for an incredibly productive start to my day. Immense thanks to Enrico for his outstanding support!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].