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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 701-710 out of 8356

AB

Alan B

01/04/24

5 out of 5

Kumar knew exactly what he was doing.

Kumar knew exactly what he was doing. Most helpful and courteous.

S

Stuart

01/04/24

5 out of 5

Great customer service when being…

Great customer service when being introduced to unfamiliar software. Well done to Rachelle for her patience and insight.

R

Robo

01/04/24

5 out of 5

Ezcellent support service

I spoke with Dezza Marie today using the free support set-up support service. Dezza was very helpful and focused on what I needed rather than spend time on unnecessary detail. Very pleased with this service so far.

A

Atif

01/04/24

5 out of 5

Phoebe was fantastic

Phoebe was fantastic She answered all my questions and was very clear

K

Krzysztof

01/04/24

5 out of 5

very professional and helpful

Date of experience: January 05, 2024

R

Rejin

01/03/24

5 out of 5

It was a wonderful experience to talk…

It was a wonderful experience to talk with Rachel.She helped me a lot for learning basics of quick books.Thank you for your great effort.

AH

Alexandra Hughes Cake Design

01/03/24

5 out of 5

I had a really produtiove onboarding call with Jerly, Quickbooks Customer Success Expert

I had an onboarding call with the really lovely Customer Success Expert Jerly who answered all my Quickbooks questions and helped me to set up my Quickbooks online Simple Start account properly.

AH

Alexandra Hughes Cake Design

01/03/24

5 out of 5

I had a really produtiove onboarding call with Jerly, Quickbooks Customer Success Expert

I had an onboarding call with the really lovely Customer Success Expert Jerly who answered all my Quickbooks questions and helped me to set up my Quickbooks online Simple Start account properly.

H

Hayley

01/03/24

5 out of 5

Fantastic service

Fantastic service. Step by step tutorial delivered by a really pleasant and helpful lady. Really helped me with some questions. Guided me through each query and showed me how to fix issues. I would really recommend Quickbooks to anyone setting up a small business. Many thanks. 😁

C

Claire

01/03/24

5 out of 5

Very helpful guidance provided in a…

Very helpful guidance provided in a clear way Lots of advice given for efficient use and all of my questions answered

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].