9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 691-700 out of 8356
RD
Richard Diack
01/08/24
Login Issues
One of my staff had Login issues on the Timesheet App, used Online Chat and John was very helpful. Managed to get the issue resolved and they are back up and running. Great customer service.
RL
Roger Leung
01/08/24
my VAT submission error was resolved…
my VAT submission error was resolved promptly
HB
Hayley Byrne
01/08/24
I spoke with Dawn in customer support &…
I spoke with Dawn in customer support & she was friendly, helpful & efficient. Issue resolved.
YS
Yogi Solanki
01/07/24
Patience and knowledgeable
Patience & knowledgeable
S
suejenssen
01/07/24
Always helpful
Date of experience: January 08, 2024
NM
Niall Mcmanus
01/07/24
Very helpful and insightful
Date of experience: January 08, 2024
EB
Ernest Bhatti
01/07/24
quickbooks onlive review
great service and knowledgebgle and helpful staff
TG
Tanya Gale
01/07/24
Help with problems you cannot resolve on your own
i contact QB's to deal with a VAT and bank problem, i could not resolve. they were patient and resolve each problem 1 step at a time using screen share.
AB
Alan B
01/04/24
Kumar knew exactly what he was doing.
Kumar knew exactly what he was doing. Most helpful and courteous.
AB
Alan B
01/04/24
Kumar knew exactly what he was doing.
Kumar knew exactly what he was doing. Most helpful and courteous.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].