9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4991-5000 out of 8356
JJ
John Johnsonv
04/22/22
Customer service and support is very…good help desk
Customer service and support is very very good.
ST
Sheila Thompson
04/21/22
Janie was very helpful and talked me…
Janie was very helpful and talked me throught the conversion to quickbooks on line.
M
Mark
04/21/22
Email change
My problem was successfully sorted out in a very efficient way
WA
Warren Abrahams
04/21/22
Fab customer service
Fab customer service Struggled to link QuickBooks and Gocardless for one client. However, Falyn helped navigate through several explanations before we found the route of the problem. Great problem solving, which was sorted quickly.
CN
Caroline Noel
04/21/22
Should be 5 Star plus
I cannot praise enough the help and support that I received. The ability to speak with a real person rather than a Bot or on line chat is so valuable when running a business. Time is valuable and getting your issues resolved quickly and efficiently is such a bonus these days. Thank you so much. I have already recommended you to a number of people.
G
Gayle
04/21/22
The help received was first class
The help received was first class. The expert knew exactly what to do and how to help me with my problem!
DM
Deepa Makwana
04/20/22
I am happy with Filzah's service she…
I am happy with Filzah's service she gave was very help full and quick.
G
GORDON
04/20/22
Thank you very much for your customer…
Thank you very much for your customer support all sorted now thank you
DM
Debbie Morris
04/20/22
HELP!
Hi, This is the first time I have contacted Quickbooks online help and I am very grateful and very impressed. Ronald my assistant was so helpful and patient and it s really great to know you can actually talk to someone and they can share the screen and go through all the details with you. Thank you Debbie
R
Robert
04/20/22
Had a double entry problem which no…
Had a double entry problem which no matter how I tried to correct left our bank balances out. Contacted Quikbooks and Jessica spent the time to find the problem explain how it had occurred and clearly walked me through the process of correcting the error.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].