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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 481-490 out of 8356

SM

Sarah MEREDITH

02/29/24

5 out of 5

Nigel was so helpful when my VAT return…

Nigel was so helpful when my VAT return would not submit. I do suffer with anxiety and from the word go he was very understanding and reassuring that all would be ok. Just the normal 18 month renew permission etc which he talked me through. great support as always.

S

Sandra

02/29/24

5 out of 5

Quick

Quick, friendly, and professional. Helped me with my query. What more could you ask for! 5 stars.

C

Customer

02/29/24

5 out of 5

Phoebe was very helpful

Phoebe was polite, professional and very helpful in getting me set up in QB. As a first timer in running my business and submitting VAT it was good to have the reassurance and help.

BG

Barry Glanville

02/29/24

5 out of 5

Very knowledgeable agent (Daryl) who…

Very knowledgeable agent (Daryl) who checked everything in the system and advised on a couple of things which need addressing, very worthwhile session.

A

Adam

02/28/24

5 out of 5

Very Helpful

Helpful, polite & friendly & resolved my issues

D

DOROTA

02/28/24

5 out of 5

Great support

Date of experience: February 29, 2024

CR

Christolin Rosairo

02/28/24

5 out of 5

Bank Reconciliation difference

My quickbooks bank reconciliation was out with difference. Nigel who was on the phone to me explained very well how to deal with these difference and help me to reconcile my bank accounts.

S

Sarah

02/28/24

5 out of 5

Very efficient customer support to help…

Very efficient customer support to help you find your way around QB.

A

Anne

02/28/24

5 out of 5

They have been incredibly helpful and…

They have been incredibly helpful and professional with the onboarding, delighted with their service as a newbie. Princess and John (technical team) were both extremely polite and encouraging.

AC

Anne Collins

02/28/24

5 out of 5

Dawn was very helpful assisting using…

Dawn was very helpful assisting using the screen share. Excellent service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].