9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4841-4850 out of 8356
J
Jane
05/11/22
Really helpful and courteous staff
Really helpful and courteous staff. Even prepared to wait for me to find computer and login
LG
Lucia Grennan
05/11/22
Excellent and helpful service
Date of experience: May 12, 2022
C
Concentrix
05/11/22
QuickBook Support Staff
QuickBooks's staff (the lady I spoke with) was very patient and supportive. Very knowledgeable of the program.
JS
Jodie Shires
05/11/22
Lovely and do easy to deal with
Lovely and do easy to deal with, straightforward and got everything sorted quickly with lots of guidance.
KE
KEY ELECTRICAL + DATA SERVICES LTD
05/11/22
QB online support staff are really…
QB online support staff are really helpful and are very capable in resolving any issues you are having. Within minutes, my QBO was working again and I could proceed with my tasks with minimal delay... Great customer support
C
Concentrix
05/11/22
I had a call with Stephanie today
I had a call with Stephanie today - she was amazing. She solved 2 problems for me, both I had called about previously and they had not been solved. I understand that it takes time to get the knowledge and experience to be as good as Stephanie! Quickbooks is brilliant, and I recommend it to everyone!
OH
Oliver Hill
05/11/22
Great software and support.
Date of experience: May 12, 2022
PB
Pravin Bakrania
05/10/22
My issue was resolved by Scott very…
My issue was resolved by Scott very professionally and quickly
WD
Wendy Davies
05/10/22
Plenty of patient help which I needed…
Plenty of patient help which I needed as I'm not wonderful at using the internet. Managed to sort out a problem that has bugged me for ages.
AF
Adam Fahn
05/10/22
Expert support and detailed knowledge…
Expert support and detailed knowledge on the entire system. Good paced demo and explanations all round.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].