9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4831-4840 out of 8356
SW
Sukit W
05/12/22
I get full help from your team.
Date of experience: May 13, 2022
SJ
Stacey Johnson
05/12/22
We have recently moved to Quickbooks…
We have recently moved to Quickbooks from a very old accounts and payroll system and I have to say we are very impressed. I required some help with the first months payee and NI calculations, I called the helpline and Stephenie connected to our computer and showed me how to access the information, she was extremely helpful and patient with me, thank you for your help
AL
Amanda L
05/11/22
Invoice help
I was so impressed with the service I received today about creating invoices and sorting a few issues within that. The patience and understanding was superb and made me feel so much happier about things. Thank you so much.
C
Concentrix
05/11/22
Stephanie was excellent
Stephanie was excellent. She was patient, even with my none technical brain!! She solved my issue politely and efficiently. Thank you.
PC
Philip Camp
05/11/22
Absolutely superb in every way
Absolutely superb in every way Thank you Ive been a big fan of Quickbook for a number of years and would not hesitate recommending the software
RA
RTI and Payroll
05/11/22
Paul M was excellent in resolving my…
Paul M was excellent in resolving my payroll issue with QB. He took the time in taking me through the issue and sending off the correct data to HMRC. It would not have been an issue that I could have resolved without his input. Thank You Paul for your excellent help and advice
JA
Joan Armstrong
05/11/22
I needed help with a reinstall of…
I needed help with a reinstall of Desktop QuickBooks. Janie was patient and thorough as she gathered the information required. She resolved the issue. Superb service. Well done.
NR
Nichola Rixon
05/11/22
Needed to submit a CIS return for the…
Needed to submit a CIS return for the first time in QB. Call was answered quickly and the return was submitted with excellent instructions.
S
Stuart
05/11/22
Service Technical Call
Service Technical Call The person i spoke to was extremely helpful and after much head scratching she managed to sort our issue which was preventing us from accessing QB. she was empathic and understood our frustrations with the issue and nothing was too much trouble for her. Very helpful.
AT
Andrew Tappin
05/11/22
Update problem fixed
Helpful and successful advice on how to locate and retrieve current company file after loss following update.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].