9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4711-4720 out of 8356
W
WHCL
05/29/22
Support with Moving from QB DT to QBO
We run three companies and have been using QuickBooks Desktop (QB DT) since 2014. Since Intuit are discontinuing support for Desktop we have taken the decision to move to QuickBooks Online (QBO). We contacted Intuit and Rolly provided me with fantastic support being extremely patient and dealt with all issues - some of my own making but we completed the task and very grateful to him. I would not hesitate to recommend him to others in a similar position.
SA
Sonia Atkinson
05/29/22
Lack of support from South Africa…
It's sad that one gets no response from trying to contact support in South Africa.
CC
Carole Carre
05/29/22
Assistant took time to identify my…
Assistant took time to identify my issue and solved that plus a number of other small queries
L
Lucas
05/28/22
Lifesaver
As we all know, tax is horrible. I've been a sole trader now since augest last year, and giving out monthly paper / email / document invoices month by moth. I quickly lost track, made mistakes and it became a nightmare keeping tack of what is accurate and what isn't. So i went to Quickbooks under the recomendation of a friend. I've just backdated all of my invoices for last year and its given me a total, before starting on this years tax, again, giving me a total earnt and an esitmated tax ...
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W
Will
05/27/22
121 is excellent
Having the 121 session was a great help, Joel talked me through everything I was apprehensive about and put me at ease with how to do things He made sure that I clearly understood, I would and have recommended this to people
T
Tash
05/26/22
Christopher E
Christopher E, has been amazing with supporting me with the QuickBooks software, always going over and beyond. Thank you soooooooooo much!
AZ
Anita zhi
05/26/22
The customer service very friendly
The customer service very friendly, just the quickbooks still not enough functions
MM
marion morris
05/26/22
SUBMITTING VAT
Joe Rame Jr.C was one of the most helpfull, patient and kindest people I have dealt with. All credit goes to him for helping me take the stress out of my life.
B
brett
05/26/22
Helpful and friendly service
Date of experience: May 27, 2022
BB
Bridget Bindley - Epic Studio
05/26/22
I have been speaking to Paul M today regarding the Advanced Payroll and problems that have occured.
We have recently moved to Advanced Payroll and to say the least the set up has been very challenging and the online instructions have not been as useful as hoped. I have been speaking to Paul M today and he was very, very helpful and went out of his way to explain and help with all my concerns, after my very very bad experience with other QB Staff recently. However, I would like to add other QB staff who have also been extremely helpful, they are Naomi, Kayce, and CJ.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].