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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4701-4710 out of 8356

LR

Louise Rouillard

05/30/22

5 out of 5

Johncell was very helpful

Johncell was very helpful, i had forgotten my password and with his assistance i was able to change and reset the password. Just what i needed to achieve in order to carry on with my work. Thank you

LV

Lizelle van Rooyen

05/30/22

5 out of 5

Thank you Camille for your help today

Thank you Camille for your help today. We still run on an old QB Enterprise Solutions 14.0. Your help today was realy appreciated. You were not only helpful but contributed to a lot more less stressfull days ahead! Thank you again!

JK

John Kennedy

05/30/22

5 out of 5

The agent was extremely helpful and…

The agent was extremely helpful and knowledgable and managed t o talk me throughtout the process many thanks

S

SBurnett

05/29/22

5 out of 5

We had a technical issue which couldn't…

We had a technical issue which couldn't resolve. Niamh at QB was very patient in dealing with the enquiry and fixed our problem.

MS

Mohammad Shaikh

05/29/22

5 out of 5

Quickly and swiftly resolved

Date of experience: May 30, 2022

NC

Nina Coe

05/29/22

5 out of 5

Timesheets was not upoloding excel…

Timesheets was not upoloding excel file. Anthony was very helpful in resolving the issue

EP

Emma Portor

05/29/22

5 out of 5

System is easy and intuitive

System is easy and intuitive. When I called for support they answered straight away and were extremely helpful.

M

maria

05/29/22

5 out of 5

Great experience!

Date of experience: May 30, 2022

GU

GA UK

05/29/22

5 out of 5

Great service!

The lady who helped me on the onboarding session today was fantastic! I also would like to commend quickbooks for its customer service :) I had support every step of the way!

MF

Mitchell Feaver

05/29/22

5 out of 5

Got the job done

got me to the right place i needed sort my issue

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].