9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4641-4650 out of 8356
MR
Mr Rajeev Walia
06/11/22
Fixed a long term problem connecting to my bank accounts
For nearly a year I could not establish an open banking connection with my bank. I called on a number of occasions and each time I was told it was a problem with my bank. When I called my bank I told given the Intuit helpdesk number. Until I was put through to Jhon, from the QuickBooks Online Care Support who assisted me with the query. He systematically analysed the issue broke down the problem and ultimately resolved my issue which many of his colleagues just wouldn't entertain. Please ...
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CV
Christopher Vella
06/09/22
My Support Agent Anthony was a pleasure…
My Support Agent Anthony was a pleasure to work with, he was quick, helpful and courteous. His professional assitance is the only reason I can rate this review ... the fact that a bug in an important report is masked as a design element by the senior support team leaves much to be desired of QBO.
JE
Julie Ebanks
06/09/22
Customer Support Review
My query with Quickbooks was dealt with by Danica. Danica was helpful, efficient and responded immediately to my questions. Thank you Danica you are a credit to the company.
WL
Wade Lindo
06/09/22
Quickbooks feedback
Jessica was very knowledgeable and patient
M
MuranoEyewear
06/09/22
Great service
Date of experience: June 10, 2022
MM
monika messi
06/09/22
Very helpful 👍
Date of experience: June 10, 2022
NW
Nola Whiting
06/09/22
Very helpful and solved the issue for…
Very helpful and solved the issue for me.
JM
John Maule
06/08/22
What a great experience with Cerise.
What a great experience with Cerise. She has helped me set up my Quick Books being very patient and encouraging and has given me confidence. Thank you.
PS
Peter Sorby
06/08/22
I used the support help line and they…
I used the support help line and they were very efficient and solved my problem easily due to teh knowledge of the support person. They made the experience very easy.
IS
Ian Sherwood
06/08/22
Really helpful
Date of experience: June 09, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].