9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4631-4640 out of 8356
KE
Kim Evans
06/12/22
Marie was excellent
Marie was excellent, solved my query easily, helpful and friendly. Needed help at 4.30 on a sunday afternoon, and got it straight away. Brilliant service!
S
SKP
06/12/22
Good software
Good software, great telephone support
DK
Des Knight
06/12/22
Excellent help and guidance to help us…
Excellent help and guidance to help us complete our query.
KC
Karen Cox
06/12/22
I had an assisted onboarding session
I had an assisted onboarding session, really informative, feel a lot more confident now using QuickBooks. Thank you.
N
Nimisha
06/12/22
so supportive
Cerise was so supportive, cheerful and patience at the same time. She explained everything which i wanted to know and it was lovely to chat with he. Great service by Quickbooks team for the people like me who's new to it. Keep it up.
KK
K K
06/12/22
Registration block on uploading Quickbooks desktop on new computer
Very helpful and managed to sort out the issue
M
Mary
06/12/22
Rachelle was a star
Rachelle was a star! She took me through a very simple process to change a company name - clear, concise instructions in a very friendly manner.
MM
Mervyn Montgomery
06/12/22
Jesica was very helpful and stayed with…
Jesica was very helpful and stayed with the problem until resolved.
JB
Julie Banks
06/12/22
I needed help with the QB functionality…
I needed help with the QB functionality and Niamh was so patient and simply knew her stuff! I have used QB for years and have found it to be very easy to get along with. The customer service is also excellent. Highly recommended!
DC
Dean Cooper
06/12/22
I am new to QuickBooks & needed some…
I am new to QuickBooks & needed some expert advice on how to do certain things. The adviser was extremely helpful and friendly & I received a much better quality of customer service than the last company that I was with.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].