9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4611-4620 out of 8356
C
customer
06/14/22
Outstanding service received
Outstanding service received today by Marietes! Being new to Quickbooks and unable to move forward with a task relating to my payroll, reporting tax and MTD 🤯 Marietes stayed with me for hours helping me out today, showing a great deal of patience and supported me all the way through what was a challenging task so I could not thank or rate such a service highly enough. The SmartScreen sharing function was also extremely helpful, a brilliant facility which I’m sure I’ll be utilising it ...
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MP
Mr Paul Wilford
06/14/22
Had a question about FRS VAT and was…
Had a question about FRS VAT and was answered quickly and easily
JA
Julie Armstrong
06/14/22
Very helpful and succeeded in resolving…
Very helpful and succeeded in resolving my problems
LT
Louise Thompson
06/14/22
Got straight through to someone who…
Got straight through to someone who could help me and my issue was resolved quickly and efficiently. Many thanks.
EC
Em-Com Commercials Ltd
06/14/22
Absolutely brilliant!!!
Absolutely brilliant - wish I could have a direct line to this lady - her knowledge of the system is fantastic!!! Thank you
CR
Cathrine Robinson
06/14/22
Great technical support
Paul was very knowledgeable in all areas of QuickBooks he was able to help me solve my problem and give me the information I needed moving forward. QuickBooks is a great product with a solid team of experts on hand when you need them.
HP
H Palmer
06/14/22
Brilliant service
Brilliant service, great Customer Expert
MJ
M J Derbyshire
06/13/22
Excellent company and bookkeeping package.
I have been using QuickBooks for many years and am now using QuickBooks Online which is so simple to use. I recommend it to all of my clients as I feel the value for money, ease of use and superb service are way above all the other bookkeeping packages. Well done , QuickBooks, keep up the good work.
GT
Graham Townshend
06/13/22
Cerise
I found Cerise to be polite, competent, understanding, cheerful, and, most of all, helpful. I think I picked up more in our hour or so together than any amount of written text would have taught me.
SH
Sandra Hayne
06/13/22
Great help
Great help. Good instructions over the phone, very polite.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].