9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4601-4610 out of 8356
MR
Mir Rahman
06/15/22
I contacuQB for deleting my unused…
I contacuQB for deleting my unused licenses previously with success. But today when contacted Mr Santos to help and guide me. He did absolutely professionally and speedily. It was a pleasure to deal with this young man. Ten out of ten.
AM
ALISON MATWIJISZYN
06/15/22
Great customer service
Great customer service, problem sorted within seconds.
SH
Steph H
06/15/22
Excellent
I have recently started using Quickbooks for bookkeeping for my multiple income streams. I had a 45min one to one chat with Cerise to run through some of the basics and drill down into some of the features that I use and would benefit from. It was excellent, I can highly recommend doing this, it's totally free and very worthwhile. I'm just now sitting down to start implementing some of the things we discussed and reviewing the email she sent me after the meeting. I can see straight away ...
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PB
Petrina Baldwin
06/15/22
Excellent staff and so easy to get help…
Excellent staff and so easy to get help when needed.
AB
Amy Bowden-Rooke
06/15/22
I had an issue with my QuickBooks
I had an issue with my QuickBooks, even though it took a while the advisor on the online chat helped me resolve the problem and get the system back up and running
MJ
Mrs Julie Murphy
06/14/22
I have used Quickbooks for 15 years…
I have used Quickbooks for 15 years along with other software and Quickbooks is the most user friendly and the support is second to none. Always on the other end of the phone and can screen share to help with any problems.
EC
Edward Cotterill CEO Rutland S
06/14/22
Kayce B resolved my expenses
Kayce B resolved my expenses and categorised them correctly on QuickBooks online Thank you.
E
Eve
06/14/22
Lyn was very helpful 10 out of 10
Lyn was very helpful 10 out of 10. Thank you once again for helping me reconcile the bank. Regards Eve
DD
Danica Davison-Lungley
06/14/22
Getting my life back
I have been busy on other projects and it had been some months since I last used my QuickBooks Account. I had been talking to Intuit support service about switching to an on-line service, but for various reasons I had decided to remain with the desk-top set-up. On opening my QuickBooks today I received a message telling me that my QB Service had expired and I could no longer access my QuickBook accounts data. I telephoned the Help Desk and was assisted by an agent named Lin (?) - maybe ...
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CM
Cally Munn
06/14/22
Jona solved my enquiries as quickly and…
Jona solved my enquiries as quickly and efficiently as possible. Very friendly and a great help.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].