9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4411-4420 out of 8356
AJ
Abdul Jabbar
07/11/22
My Advisor was very knowledgeable and…
My Advisor was very knowledgeable and very helpful probably the best advisor ,
PN
Paul Newman
07/11/22
Accidental journal deletion
Excellent support to help me remove from accidental deletion of a pay roll journal
KA
Karl Arnold
07/11/22
I am very happy with the help i…
I am very happy with the help i recieved from Mohamed "jay"he also followed up to make certain everything was ok ,good app very good service ,thanks Karl.
SS
Steve Smith
07/11/22
First rate response from Marie today
First rate response from Marie today, and she took the time to firstly understand my problem, and look at all options to get it resolved no matter how long it might take. She even resolved an issue, which had been the subject of a quick fix on my account from a previous conversation with a Quickbooks advisor. Great work!
SV
Sanath Velam
07/11/22
INFORMATIVE
Date of experience: July 12, 2022
MB
Milena Braganca
07/11/22
QB experience
Quick resolution; friendly person at the end of the phone
C
Claire
07/11/22
I'm a fan of Quickbooks and a bigger…
I'm a fan of Quickbooks and a bigger fan of their helpline! I have called them a number of times now, and they are BRILLIANT! .. No messing about waiting in a queue. Each time I have connected very quickly. And they have explained (nice and simple for a dimwit like me to understand!) - and shown me on my own screen, where I am going wrong, or what I need to do. I always learn something! Thanks Quickbooks EXCELLENT service!
JH
Janet Halliday
07/10/22
It was a very quick call back after i…
It was a very quick call back after i had clicked that option in the help menu. Kayce was polite and helpful. She took me through a few options and apologised when i had to wait. After identifying the problem she was able to guide me through screen sharing in order to resolve the issue.
YL
YUHAN LIANG
07/10/22
Great support with QB
Date of experience: July 11, 2022
HG
Heather Greenwood
07/10/22
Great professional QB lady named Mary…
Great professional QB lady named Mary assisted me today - many thanks, appreciated!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].