9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4401-4410 out of 8356
D
darimore
07/12/22
Katie was amazing!!!!
Date of experience: July 13, 2022
AC
Anthony Colyer
07/12/22
The knowledge from start to finish from…
The knowledge from start to finish from technician was impeccable.
O
Olli
07/12/22
VAT Digital Help
Had a fantastic introduction to the system with Cerise. Explained all I needed to know and has left the door open for any further help I may need going forward :)
CM
Christopher Martin
07/12/22
Excellent response
Excellent response - my VAT return issue was solved immediately.
S
Shel
07/12/22
My concerns were resolved successfully
Date of experience: July 13, 2022
D
Degodier
07/12/22
Jesieca V provided an excellent and…
Jesieca V provided an excellent and friendly service. Thank you.
DW
Dave Wilson
07/12/22
Rolly was very clear and helpful every…
Rolly was very clear and helpful every step of the way. I am not the most competent on computers but he was very patient.
C
Claire
07/12/22
Call Back assistance
Jesieca V listened and took time to review query and screen share to direct ways to resolve my issue. Very patient and helpful.
V
Vicky
07/12/22
Payroll Changes
I needed some help to roll back a payroll to make some changes. Benn was extremely helpful, took me through the steps needed and waited whilst I made further amendments. As with all the customer support operatives, Benn was polite and knowledgeable and I really appreciate being able to speak to someone whenever there is a problem.
JD
Jane Donnelly
07/11/22
Lyn was absolutely amazing
Lyn was absolutely amazing and made an extremely stressful time for me much easier with her kind assistance and professionalism. Thank you so much.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].