9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4291-4300 out of 8356
PJ
P J
07/25/22
really helpful when using the chat
Date of experience: July 26, 2022
L
Linda
07/25/22
A most useful and enabling tutoring session
Berlita was great and after our session I felt much more confident about using Quickbooks online.
JC
Janine Coombes
07/25/22
Finally, a resolution!
Got a problem resolved that I've been going round in circles with! I should have contacted them directly before. I was paying through Apple and wanted to pay direct. No way to do it online without assistance. The agent I spoke to was friendly and helpful.
AO
Aiden Ogden
07/25/22
Got the issue fixed really quickly
Got the issue fixed really quickly. Would recommend
LT
Linda Taylor
07/24/22
Payroll note
I needed advice on the Payroll note =- and I recieved this clearly and concisely
P
Peter
07/24/22
Superb customer service
I've recently switched from Sage to Quickbooks. I prefer the layout and feel of Sage (maybe I'm just used to it after 20 years) and I don't care for the oversimplification of Quickbooks (which is exactly the reason that most people like it). However the standard of customer service is really extraordinary. No long waits in telephone queues and friendly, knowledgeable technical staff. Really superb, thank you.
AD
Adrian Dunbar
07/24/22
We have always been very happy with the…
We have always been very happy with the support we get .
AS
Andrew Searle
07/24/22
Quickly resolved
Date of experience: July 25, 2022
NA
Nigel Appleton
07/24/22
On the button and helpful
It was a real pleasure to have Cerise walk us through Quickbooks. We are beginners. The approach was measured and completely in tune with our needs. The use of our real data for worked examples made the whole exercise very relevant and helpful. I wouldn’t hesitate to recommend.
CG
Christine Gordon
07/24/22
Kayce was so kind and helpful
Kayce was so kind and helpful. She had endless patience with me. She resolved my issue in a kind, courteous, understanding manner. If I have further questions I really hope to get her again. Thank you so much.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].