9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4281-4290 out of 8356
BH
Beth Hayes-Smith
07/26/22
The reason for telephoning this morning was that I could not send over the PAYE to HMRC.…
The reason for telephoning this morning was that I could not send over the PAYE to HMRC. Nigel was very efficient and extremely helpful in showing me what to do and also where to find certain information. Overall I was very pleased with the service he gave me.
V
Vickie
07/26/22
Very helpful
Date of experience: July 27, 2022
AO
Alex oldfield
07/26/22
This was my second chat today to help…
This was my second chat today to help with the same problem, the first chat didn't go so well. My second chat was with Vincent who was extremely helpful, he understood my issue perfectly and was gery patient, taking things slowly so that I had time to make notes. Vincent solved my problem in a friendly and courteous manner, an absolute delight to chat with Vincent.
S
SRM
07/26/22
Good customer service, not so sure on the software
I have no problem giving the representative that helped me a 5* review. However, it does not mean I can recommend Quickbooks. In my line of work I use various accounting packages and I'm sorry to say that QBs is not my favourite.
WW
Wesley White
07/26/22
Very good service from Al-Rashid
Very good service from Al-Rashid - very helpful - thank you.
MT
Mrs tracy payne
07/25/22
Great help with options on moving from…
Great help with options on moving from desktop to online !
H
Heather
07/25/22
Excellent customer service
Excellent customer service, problem resolved in no time
KG
Karen Gibson
07/25/22
Customer service professional and…
Customer service professional and sorted my problem quickly, friendly and efficientley
MW
Matthew Wadsworth
07/25/22
Good support that solved my problem.
Date of experience: July 26, 2022
SB
Stephen Bailey
07/25/22
I am not very good with computers
I am not very good with computers. this kind lady helped me sort out the problem I had in a very professional and friendly patient manor. Thankyou
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].