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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 411-420 out of 8356

CC

Cempta Charity Solutions

03/17/24

5 out of 5

QB Support

Great support and queries resolved quickly!

Y

Yvonne

03/17/24

5 out of 5

Nathan help direct me to rhe correct…

Nathan help direct me to rhe correct department

SC

Steven Cooper

03/15/24

5 out of 5

Always have had good technical advice…

Always have had good technical advice when contacting Quickbooks - they will now let you go until your issue is fully dealt with.

JT

Jane Taylor

03/14/24

5 out of 5

Great service

Immediate telephone response, Polite, friendly and efficient, sorted out the issue quickly

GW

Gerry W

03/14/24

5 out of 5

So friendly and helpful

Cassandra was so friendly and helpful, helped me resolve my payroll questions with clarity and ease.

G

Geri

03/14/24

5 out of 5

Thanks for your support

Jessica was absolutely great help today. She very quickly understood the issue and got it resolved within minutes!

LO

Linda O'Rourke

03/14/24

5 out of 5

Very helpful

Very helpful. Whilst talking to support we had managed to solve the problem ourselves but support were very helpful.

MM

Michael McAlister

03/14/24

5 out of 5

I’m made the right choice

I’m made the right choice. With support making my first steps so easy. On wards and up wards. Thanks.

K

Katie

03/14/24

5 out of 5

Extremely helpful

Extremely helpful, friendly and efficient

SB

Small business director

03/14/24

5 out of 5

Good live chat (agent) support

Good live chat (agent) support. Had problems with a bank connection. Through screensharing was able to try various fixes but what really stood out was the patience of the support agent (Rachael) who continued to suggest alternative options. In the end managed to fix the problem via the mobile site. Frustrating to have the problem in the first place but glad to get it resolved

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].