9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3881-3890 out of 8356
MP
Mahesh Parmar
09/22/22
VAT returns
Vincent was very helpful, quick and efficient.
RS
Rafal Szczepanek
09/22/22
Great customer service
Great customer service and knowledge. Problem sorted.
A
AVO
09/21/22
The help provided was exceptional and I…
The help provided was exceptional and I really appreciated the time taken. I am not an accountant (!) and sometimes get lost when things go wrong...and without guidance it's easy to make seemingly minor issues escalate.
C
Cecelia
09/21/22
V ( her name she is called) was…
V ( her name she is called) was absolutely outstanding ! She talked me through patiently to get the information I needed and more !!! She was absolutely Brilliant so kind and reasuring and felt I was in excellent expert hand too ! Answering so many questions I had to ask !
RH
Richard Heap
09/21/22
Your Agent was excellent at training…
Your Agent was excellent at training and very Patient
B
Butella
09/21/22
Clear and competent help from Phoebe
Clear and competent help from Phoebe - just what I needed
SS
Steven sheppard
09/21/22
I was dealing with a very sensitive…
I was dealing with a very sensitive issue and the lady was patient and proffesional also when not sure escalated it while keeping in touch with me so a very good outcome
R
Rachel
09/21/22
quick resolution of issue
Date of experience: September 22, 2022
VK
Vjaceslavs Knazevs
09/21/22
We`ve been using QBO for all our…
We`ve been using QBO for all our clients for the last 5-6 years and have received second to none service. Recently, Phoebe was able to resolve the issue there and then during the call. Highly recommended.
RW
Robert Welland
09/21/22
On Boarding session was good
On Boarding session was good. Cleared up a few things in a very professional and happy way
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].