9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3871-3880 out of 8356
A
Andrew
09/25/22
I could not log into Quickbooks
I could not log into Quickbooks. Phoned the helpline and within minutes a very competent operative, Enrico came on the line. Using sharescreen he soon diagnosed the problem and got me back in. It turns out that a client inadvertently altered some of my details when she was setting up. It took me about 90 seconds, following Enrico's advice to sort my problem out.
LS
Lloyd Saunders
09/22/22
Sunil was so helpful and patient would…
Sunil was so helpful and patient would highly recommend
S
Sheila
09/22/22
Exporting reports to Excel
I was unable to access data from a report exported to Excel, all data showing as nil.
A
Andrew
09/22/22
Excellent customer service
Excellent customer service. Mariella took all the time that was required to help me properly configure QuickBooks Online.
MO
Melissa ODonnell
09/22/22
Friendly and professional advise.
Date of experience: September 23, 2022
MM
Mhairi Mackintosh
09/22/22
VAT query
Ruth who dealt with my query was extremely helpful and pleasant. Query resolved in a short time. Thank You
JB
Jan Blanchard
09/22/22
Excellent service
Date of experience: September 23, 2022
TA
Trevor Alexander
09/22/22
Help with setting dates for quarter before VAT submission
I called Intuit today to get some support with setting the right dates for the second quarter of this year before I can submit VAT returns. The call was answered by Kayce a young lady who had a calm, pleasant, helpful and professional manner. With the assistance of her colleague they were able to able to help me swiftly resolve my issue. I would like to say a BIG thank for the help, it was much appreciated. Keep up the good work. Many thanks.
MS
Mrs Sue Shaw
09/22/22
Automatic payments of invoices and credit notes
My client was having problems where, whenever he created a new invoice or credit note, they were automatically being marked as paid. Johncell guided me during our online chat through the steps required to avoid this in future to my complete satisfaction. Thank you.
R
Ron
09/22/22
I was please with the support I…
I was please with the support I received .
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].