9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3681-3690 out of 8356
P
Pearl
10/23/22
Reconciliation and transaction amendments
I found the Quickbooks online support very helpful. Being directed through each step and explanation of anything I did not understand, made this experience a good one. Thank you.
LD
Louise Dyson
10/23/22
Fantastic Help from QuickBooks
Jay (Mohamad) from QuickBooks was totally helpful, very fast and efficient and he called me back several times to ensure I was able to achieve what I needed, during a 3 week period, which would otherwise have been a stressful experience trying to grapple with the HMRC Employer PAYE set up process. He could not have been more attentive or practical. It was an enormous relief to have his help and it was only with his patient assistance that I was able to resolve the issues.
BS
Brenda Sawday
10/23/22
Called within 5 minutes
Sally Baker from QuickBooks returned by call within 5 minutes as advertised. She was very amicable and easy to speak with, sorting out my problem efficiently. Using screen share made it so much easier.
GR
Gretchen Rowles – Yello Fish Graphic Design
10/23/22
I found my assistant at Quickbooks very…
I found my assistant at Quickbooks very polite and patient. I was given lots of help that I requested.
SB
steve bewers
10/23/22
i have spoke to jessica before
i have spoke to jessica before, she understood my issue and sorted it out with no problem. 5star customer service as always
PJ
Pikirai Jiho
10/23/22
Well informed
The assistance I received from your employee was excellent, I wouldn't ask for more welldone. I wouldn't hesitate in future to seek for help Kind regards P Jiho
JS
Jannet Security Admin
10/21/22
Warm welcome with great support
I contacted QB support today for guideline about a payroll issue. I was welcomed by cherry in really good manner and I noticed that the support representative was trying best to help me out. They quickly gained the accurate information from their manager about my concern and dealt with passion.
BB
Bob Barker
10/20/22
Rico was very helpful and explained…
Rico was very helpful and explained everything so I could understand. He really tried to help and get the outcome I wanted. Well done Rico
H
Helen
10/20/22
Quickbooks Vat issue
I was able to resolve the problem I had posting sales and commissions to QB so that the Vat would be correct. Also had help with a bank issue that wasn’t part of the original enquiry.
MP
Mark Pickles
10/20/22
Very positive coaching on using…
Very positive coaching on using QuickBooks. Cerise provided excellent tuition. Highly recommended.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].