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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3671-3680 out of 8356

LM

Leonard Mogliner

10/24/22

5 out of 5

Excellent service

The Quickbooks software support was so helpful and efficiently helped to resolve my problem.

R

R34455

10/24/22

5 out of 5

Excellent

Jessieca was so patient and knowledgeable, she shared my screen and guided me through exactly how to correct the mistakes I had made.

N

Nicola

10/24/22

5 out of 5

Professional and precise

Early days for my QuickBooks account but I’ve just had a great call with Dezza who talked me through the system quickly, politely and precisely. She has also happy to make recommendations based on other catering businesses as the accounts side is so new to me - really helpful and easy.

EP

Ed Prichard

10/24/22

5 out of 5

Clear and helpful

Jess walked me through the issues that needed fixing and made it very simple to resolve at my end - reassuring as it was a VAT/MTD issue. All sorted in less than 10 minutes.

N

Nicky

10/24/22

5 out of 5

Jesieca was extremely polite and very…

Jesieca was extremely polite and very helpful

FL

faye Lewis

10/23/22

5 out of 5

Jeseica was very helpful and we solved…

Jeseica was very helpful and we solved my query very quickly and efficiently. Thank you!

VW

V Womersley

10/23/22

5 out of 5

Best onboarding experience EVER

Cerise was really helpful, patient and knowledgable. I finally feel like I can figure out bookkeeping and account keeping for my business!

KU

Katerina Uzunova

10/23/22

5 out of 5

The customer service man called Nigel…

The customer service man called Nigel was very keen to help, he did try several options to resolve the issue, was listening to me and was very detailed.

C-

Customer -- Midlands

10/23/22

5 out of 5

Herminia was excellent and solved our…

Herminia was excellent and solved our issue very quickly. Very efficient.

P

Pam

10/23/22

5 out of 5

Query resolved quickly

Lyn very helpful and explained the situation very well. Lyn took time to sort out the problem I was experiencing and I was very pleased with the answers from QB.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].