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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3651-3660 out of 8356

AM

Alison Millar

10/27/22

5 out of 5

Help line

Ruth was extremely patient with me and resolved my problems when she remotely saw my screen and told me what to do

VP

VIJAYALAKSHMI P AITHAL

10/27/22

5 out of 5

Jessieca was very helpful

Jessieca was very helpful. she answered my queries patiently

SP

sima patel

10/27/22

5 out of 5

great service

She was interested in my issue and wanted to resolve it

N

Nat

10/27/22

5 out of 5

Problem solved

Al managed to solve a problem that had changed overnight.

VP

VIJAYALAKSHMI P AITHAL

10/27/22

5 out of 5

Jessieca was very helpful

Jessieca was very helpful. she answered my queries patiently

SM

Stan Mason

10/27/22

5 out of 5

Kayce was a really helpful member of…

Kayce was a really helpful member of staff who sorted my issue straight away and the chat service was easy and quick to access.

C

Customer

10/27/22

5 out of 5

Issue resolved efficiently and agent…

Issue resolved efficiently and agent was very helpful

MO

Maureen Okojie

10/27/22

5 out of 5

Onboarding to Quickbooks

I had an onboarding session to Quickbooks with Dezza Marie. It was a very insightful experience and I left the call a satisfied and well informed customer. Dezza ensured the session was engaging, and she provided opportunities for me to try my hands on navigating the platform myself. She was patient and yet extremely professional. She also left useful links for any additional help I may need.

AM

Alison Millar

10/27/22

5 out of 5

Help line

Ruth was extremely patient with me and resolved my problems when she remotely saw my screen and told me what to do

BB

Beverley Bond

10/27/22

5 out of 5

Jasmine HMRC email issue.

Spoke with Jasmine today to resolve an issue regarding the general email about the HMRC portal closure. Extremely helpful and efficient, matter resolved in minutes, many thanks.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].