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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3641-3650 out of 8356

KA

KCR Academy Ltd

10/30/22

5 out of 5

Brilliant and helpful assistance

Brilliant and helpful assistance! Very clear instructions and answered my questions easily. I am impressed with the ease of use of the program, having used it last many years ago. So many great improvements. Thank you Rachelle!

J

Joseph

10/30/22

5 out of 5

Ronald was brilliant at assisting me…

Ronald was brilliant at assisting me via the online chat and has helped me enrole in some additional training . Thank you

KR

Kevin Rodgers

10/30/22

5 out of 5

easily resolved my issue

Date of experience: October 31, 2022

PM

Paul Middleton

10/30/22

5 out of 5

The call was answered quickly and the…

The call was answered quickly and the payroll problems raised were easily resolved

SA

Stefanie Aldcroft

10/30/22

5 out of 5

Lyn was extremely helpful and got to…

Lyn was extremely helpful and got to the root of the problem straight away. I was very happy with the service.

BB

Beverley Bond

10/27/22

5 out of 5

Jasmine HMRC email issue.

Spoke with Jasmine today to resolve an issue regarding the general email about the HMRC portal closure. Extremely helpful and efficient, matter resolved in minutes, many thanks.

N

Nat

10/27/22

5 out of 5

Problem solved

Al managed to solve a problem that had changed overnight.

MO

Maureen Okojie

10/27/22

5 out of 5

Onboarding to Quickbooks

I had an onboarding session to Quickbooks with Dezza Marie. It was a very insightful experience and I left the call a satisfied and well informed customer. Dezza ensured the session was engaging, and she provided opportunities for me to try my hands on navigating the platform myself. She was patient and yet extremely professional. She also left useful links for any additional help I may need.

SM

Stan Mason

10/27/22

5 out of 5

Kayce was a really helpful member of…

Kayce was a really helpful member of staff who sorted my issue straight away and the chat service was easy and quick to access.

C

Customer

10/27/22

5 out of 5

Issue resolved efficiently and agent…

Issue resolved efficiently and agent was very helpful

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].