9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3421-3430 out of 8356
DR
Deborah Rees
11/29/22
The call back service for advisors is…
The call back service for advisors is brilliant. Being able to talk to a real person to resolve my client issues is one of the best things about QuickBooks.
SW
Scott White
11/29/22
Nigel did an excellent job sorting out…
Nigel did an excellent job sorting out the problem.
LH
Linda Hassan
11/29/22
polite and knowledgable
polite and knowledgable fixed my issue straight away
KL
K L
11/29/22
Quick efficient helpful service
Ronald listened to my issue and solved it quickly
TD
terry daly
11/29/22
Kayce answered all my questions and was…
Kayce answered all my questions and was very helpful and patient
LS
L Schofield
11/29/22
Helped until problem solved.
Very friendly, clear and concise advice about MTD. Wasn't straightforward but received patient help until the issue was resolved. Would recommend this level of customer service.
IA
Ian Anderson
11/29/22
Professional handling of my problem
Professional handling of my problem, patience from Herminia, even with a bad line. I did not believe I could get my Quickbooks back to life after my laptop crashed. After all, this program is 9 years old. Nobody in South Africa could help me or wants to. Thank you for solving my "big" problem.
M
Mark
11/28/22
My queries was delt with in an…
My queries was delt with in an efficient manner,
LM
Lynsay Mcmahon
11/28/22
Very helpful consultant
Date of experience: November 29, 2022
MS
Mrs Sally Gilchrist
11/28/22
Very clear questions as to my problem
Very clear questions as to my problem. Sorted out my access with minimum of fuss.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].