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9.8

SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3411-3420 out of 8356

PS

Praveenkumar Sureshbabu

11/30/22

5 out of 5

Jessica was very patient & helped me to…

Jessica was very patient & helped me to understand the process of setting up leave

J

JAS

11/30/22

5 out of 5

Landslide no more!

The task of bookkeeping to me has always been a chore pushed to the side and forming into a landslide of work. I wish that I would have set up with quickbooks sooner as I can immediately see the endless hours saved! Thank you!

MA

Mr Ashley Baker

11/30/22

5 out of 5

Excellent customer service!

Excellent customer service! Would recommend

IH

Irene Harold

11/30/22

5 out of 5

Cassandra was understanding and…

Cassandra was understanding and helpful. Problem solved with ease.

C

customer

11/30/22

5 out of 5

Excellent Service

Date of experience: December 01, 2022

N

Neeta

11/30/22

5 out of 5

MTD issue

Nigel was quite thorough in trying to resolve my issue with the MTD HMRC connection. He was very helpful.

R

Rhoda

11/29/22

5 out of 5

The lady I spoke to was very helpful…

The lady I spoke to was very helpful and lovely. She sorted my problem out quickly and efficiently.

CC

Craig Collings

11/29/22

5 out of 5

The support team was polite and patient…

The support team was polite and patient with me as my issue was challenging as it involved collaborating with 3rd party systems. Issue was resolved and I am happy with the service provided. Support is good, but QuickBooks itself is a little 'clunky' in terms of the process could be a lot better as a smooth automated transition.

IA

Ian Anderson

11/29/22

5 out of 5

Professional handling of my problem

Professional handling of my problem, patience from Herminia, even with a bad line. I did not believe I could get my Quickbooks back to life after my laptop crashed. After all, this program is 9 years old. Nobody in South Africa could help me or wants to. Thank you for solving my "big" problem.

LS

L Schofield

11/29/22

5 out of 5

Helped until problem solved.

Very friendly, clear and concise advice about MTD. Wasn't straightforward but received patient help until the issue was resolved. Would recommend this level of customer service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].