9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
Effortless accounting, smarter business decisions
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 331-340 out of 8356
AT
Adrian Thatcher
04/01/24
First Time Support
First time I've had to use Support for QuickBooks On-line. Logged an incident and received the requested call-back within the promised 5 minute deadline. Joss was extremely patient and although unable to define the exact root cause, methodically led me through a series of complex troubleshooting steps which ultimately resolved the issues. Excellent service
LD
Lucy Dymock
04/01/24
Your colleague was very helpful and…
Your colleague was very helpful and resolved my query efficiently
J
Jonathan
04/01/24
Quick call back, quick solution
Quick call back, quick solution.
BP
Beenta Patel
04/01/24
Steve sold my tricky problem with…
Steve sold my tricky problem with reconciliation
C
Customer
04/01/24
excellent
knowledgeable, helpful and fast
MB
Mr Besu
04/01/24
Quick book support service.
I have been using QuickBooks on line for about two years now. A very clear and user friendly interface. Their customer support is very good and efficient. The call you back very quickly and they are very helpful. A lot of other companies should take notice ( Sky, O2 etc)
RD
Reg Doe
04/01/24
Excellent Customer Support
Excellent Customer Support - as always. Very helpful & polite staff.
DO
david oakley
04/01/24
Technical support
Very helpful and talked me through every step. she didn't disconnect until; I had tested the alteration
JW
Jimmy Williams
04/01/24
The online support was very helpful
The online support was very helpful. She was very kind and so plain to understand. Platform also user friendly.
PW
Peter Williams
04/01/24
Great phone support
The guy that helped me had a full and comprehensive knowledge of the software and sorted me out very professionally
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].