9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
Effortless accounting, smarter business decisions
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3381-3390 out of 8356
KL
Kasey L
12/05/22
"Great for small businesses"
What do you like best about QuickBooks Desktop Pro? Quickbook desktop is hands down the easiest for small businesses to keep track of expenses. invoices, estimates, and do payroll. The navigation is smooth and the resources for help are perfect. What do you dislike about QuickBooks Desktop Pro? I think the only downfall is that it is on a desktop so if your computer falters and you didn't back it up its hard to get those documents off of the program. So thats the only downfall What problems ...
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C
customer
12/05/22
Grace was the light at the end of the tunnel
Grace was the light at the end of the tunnel. Been battling for days with QB SA as they don't have desktop support. We are now up and running
MJ
Miss J Friggens
12/05/22
Very helpful phone call
The Quick Books lady I spoke to was very helpful. I was about to throw my laptop out the window cos HMRC website was playing up!! Sally calmed me down and answered my query.
C
Calvin
12/05/22
Great answers to my questions
Date of experience: December 06, 2022
V
Vee
12/05/22
Review
The lady who I spoke to was very nice and helpful. She answered all my questions.
DW
David Wright
12/05/22
Quality of some agents in qb is first class
My first call was the general call centre that couldn't answer my query and after 30mins of passing the ball I got through to the uk call centre - Vee was absolutely superb and knew qb functionality like the back of her hand - all queries sorted
G
Gill
12/05/22
Excellent assistance !
Excellent assistance ! Lovely lady
A
Anonymous
12/04/22
My questions were answered quickly and efficiently
My questions were answered quickly and efficiently, with terminology that was easy to understand. Zac who I spoke with was very patient and helpful.
ST
Sandra Taylor
12/04/22
Trouble with browser unable to refresh…
Trouble with browser unable to refresh content.
ED
Elaine Davies
12/04/22
Very helpful Agent - problems sorted
As a new user everything was explained very clearly. My problems were sorted and Sally was very very helpful and knew her job. She took me through every step and showed me loads of things I didn't know I could do. I would recommend quickbooks to anyone doing their own accounts and VAT. The support from Sally was amazing and she was very patient and her guidance was 100% invaluable to me. Thank you
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].