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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3181-3190 out of 8356

MH

MR/S HOWLETT

01/09/23

5 out of 5

Great service

Great service. Talked through the online issue and all resolved. Craig Gibson very helpful.

BM

Bankim Mistry

01/09/23

5 out of 5

Support member called me back as…

Support member called me back as initial phone line not great. Fixed my issued by talking me through the relevant steps. Efficient and Effective service.

LC

Liam car tech

01/09/23

5 out of 5

talking with Ethan today

talking with Ethan today was really straight forward and took no time to resolve my query also he was so polite and informative Thanks Ethan

JA

Jason Anderson

01/09/23

5 out of 5

Good service

Date of experience: January 10, 2023

J

Jenni

01/09/23

5 out of 5

I called as VAT wasn’t connecting to…

I called as VAT wasn’t connecting to HMRC to do my returns. Benjamin was really helpful and patient. He fully investigated on my behalf and talked me through correcting my mistakes. This is my first experience with QuickBooks, I’ll definitely continue to use them. Thank you Benjamin

MK

Mamta Kaash

01/09/23

5 out of 5

Benn your adviser understood my case…Helpful Benn.

Benn your adviser understood my case and answered my query properly . He was polite, helpful and took his time to resolve the misunderstanding that had been created . Thank you for courteous service to solve my. enquiry . Mamta

JC

james comley

01/09/23

5 out of 5

Brilliant

Brilliant. So helpful and professional. Resolved my issues quickly.

JM

James Malt

01/09/23

5 out of 5

Problem solved!

Problem solved! Very patient and helpful contact got to the problem quickly and efficiently. Many thanks

CW

Chia-Yun Wu

01/08/23

5 out of 5

Live chat saved me in a late evening panic

I made a call in a late evening time because I experienced a problem which stopped me from completing the job. Jesieca assisted me via live chat and help to found the solution for me so patiently.

D

DMCHALL

01/08/23

5 out of 5

Brilliant Customer Services

I call customer services as I had an issue with changing my credit card details for which I pay for my subscription. As soon as I spoke to Luen she was attentive friendly and professional and put my concerns at ease straight away. She talked me through some troubleshooting that unfortunately didn't work, then asked if I minded if she put me on hold to as a colleague. Whilst on hold the call ended unexpectedly you can imagine my disappointment. I was overjoyed when a couple of minutes later ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].