9.8
SpotScore

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3181-3190 out of 8356
MH
MR/S HOWLETT
01/09/23
Great service
Great service. Talked through the online issue and all resolved. Craig Gibson very helpful.
BM
Bankim Mistry
01/09/23
Support member called me back as…
Support member called me back as initial phone line not great. Fixed my issued by talking me through the relevant steps. Efficient and Effective service.
LC
Liam car tech
01/09/23
talking with Ethan today
talking with Ethan today was really straight forward and took no time to resolve my query also he was so polite and informative Thanks Ethan
JA
Jason Anderson
01/09/23
Good service
Date of experience: January 10, 2023
J
Jenni
01/09/23
I called as VAT wasn’t connecting to…
I called as VAT wasn’t connecting to HMRC to do my returns. Benjamin was really helpful and patient. He fully investigated on my behalf and talked me through correcting my mistakes. This is my first experience with QuickBooks, I’ll definitely continue to use them. Thank you Benjamin
MK
Mamta Kaash
01/09/23
Benn your adviser understood my case…Helpful Benn.
Benn your adviser understood my case and answered my query properly . He was polite, helpful and took his time to resolve the misunderstanding that had been created . Thank you for courteous service to solve my. enquiry . Mamta
JC
james comley
01/09/23
Brilliant
Brilliant. So helpful and professional. Resolved my issues quickly.
JM
James Malt
01/09/23
Problem solved!
Problem solved! Very patient and helpful contact got to the problem quickly and efficiently. Many thanks
CW
Chia-Yun Wu
01/08/23
Live chat saved me in a late evening panic
I made a call in a late evening time because I experienced a problem which stopped me from completing the job. Jesieca assisted me via live chat and help to found the solution for me so patiently.
D
DMCHALL
01/08/23
Brilliant Customer Services
I call customer services as I had an issue with changing my credit card details for which I pay for my subscription. As soon as I spoke to Luen she was attentive friendly and professional and put my concerns at ease straight away. She talked me through some troubleshooting that unfortunately didn't work, then asked if I minded if she put me on hold to as a colleague. Whilst on hold the call ended unexpectedly you can imagine my disappointment. I was overjoyed when a couple of minutes later ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].