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SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3161-3170 out of 8356

MB

Mukta Bhatt

01/10/23

5 out of 5

Robert was brilliant

Robert was brilliant. He is a payroll expert.

S

Samantha

01/10/23

5 out of 5

CIS Issue Resolved Quickly

Had an issue with CIS which meant I was due a lot of money and was paying more on my PAYE than I needed to. After a thorough investigation the matter was sorted. Cannot fault the support from quickbooks

PH

Paul Harris

01/10/23

5 out of 5

Simplified accounts with brilliant…

Simplified accounts with brilliant support!!

KL

Kerri Lodge

01/10/23

5 out of 5

Always very helpful no matter what time of the day

Always very helpful whenever I need advice. Never fail to meet my expectations. I’m so glad I went with QuickBooks as this is so easy and takes a lot of pressure off me.

CH

Christine Harper

01/10/23

5 out of 5

A Brilliant and Professional Team member - Ariel

Ariel was absolutely professional and so helpful and extremely patient. He was brilliant. I cannot praise him highly enough. Thank you so much for all your help Christine

L

Lee

01/10/23

5 out of 5

I was having problems with MTD and…

I was having problems with MTD and connection to HMRC for a vat return i spoke to Benn who was very patient and very very helpful the problem was solved

AA

Axis Aerospace Limited

01/10/23

5 out of 5

Helpful and answered my queries.

Date of experience: January 11, 2023

F

Fiona

01/09/23

5 out of 5

All great

All great. Slow to get going, but once I got through it was excellent.

MH

Ms Hart

01/09/23

5 out of 5

Denvor at QuickBooks was fantastic

Denvor at QuickBooks was fantastic! He showed me how to use the software and answered my questions efficiently.

NW

N Warner

01/09/23

5 out of 5

Lyn was very helpful and knowledgeable…

Lyn was very helpful and knowledgeable and resolved my problem fairly quickly. It was such a relief because when things go wrong with something you want to know that you’re in good hands and that was the case today!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].