9.8
SpotScore

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3151-3160 out of 8356
IK
Ian Kingshott
01/10/23
Very helpful
Date of experience: January 11, 2023
JP
James P
01/10/23
Listen & knowledgeable
Date of experience: January 11, 2023
D
Dawn
01/10/23
I was taken step by step through the…
I was taken step by step through the process until we finished and then given notes for any additional entries.
MM
Mr Missing
01/10/23
Superb on line team always ready to help
Date of experience: January 11, 2023
MC
Mat Curtis
01/10/23
Answering the phone was very quick and…
Answering the phone was very quick and understood my problems by remote logging in and solved my issue in under 5 minutes.
BW
Beth Wardley
01/10/23
I had a lovely customer assistant…
I had a lovely customer assistant called Courtney. She was very helpful and patient with me! Looked after me very well and payed great attention to my concerns and troubles with my QuickBooks problems!
MM
Marilyn Moseley
01/10/23
Great knowing that you only have to…
Great knowing that you only have to ring Quickbooks to get problem sorted.
YE
Yvonne Elliott
01/10/23
Password reset
Reset password without any trouble
BC
Bernie Carter
01/10/23
Very patient and courteous tech help…
Very patient and courteous tech help throughout the process. Mae, in particular was extremely helpful.
BA
Bayliss Accountancy Services L
01/10/23
Professional & friendly customer service
Dave provided excellent customer service and resolved the issue in one call.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].