9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3071-3080 out of 8356
AB
Alexandra Burkes
01/18/23
Very helpful customer service.
Date of experience: January 19, 2023
KG
Kate Golding
01/18/23
Sai S really knew what they were doing…
Sai S really knew what they were doing and what was needed to sort out my problem - involving re-opening a past payroll and resubmitting it. I felt they listened, were experienced and confident and efficient. This has not always been the case with other support staff. So thank you to Sai S
T
Tessa
01/18/23
Rorie was patient and talked me through…
Rorie was patient and talked me through the steps I needed to take to resolve my questions.
A
Amanda
01/18/23
Efficient and freindly
My problem was sorted out in no time and was dealt with in a very friendly manner.
EC
Elizabeth Corrigan
01/17/23
Great service with Sally
Date of experience: January 18, 2023
W
Wendy
01/17/23
Lisa was very helpful and all her…
Lisa was very helpful and all her instructions were easy to follow
BM
Bronwyn Miller
01/17/23
Rorie fixed my problem.
Rorie was helpful, patient and knowledgeable.
RC
R Close
01/17/23
Extremely helpful
Extremely helpful, plus friendly
SW
steve wright
01/17/23
Helpful and quick response
Date of experience: January 18, 2023
LG
Lisa Green
01/17/23
Dezza was fantastic!
Date of experience: January 18, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].