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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3061-3070 out of 8356

LB

Lorraine Beckford

01/18/23

5 out of 5

Help with Bank Connection

Sunny was very helpful and took the time to explain everything clearly.

AA

Antonio Autor

01/18/23

5 out of 5

Effective help with empathy

A mixture of effective knowledge, friendliness and patience.

JH

James Harris

01/18/23

5 out of 5

Super helpful

Super helpful, resolved issue in no time. Thanks Chris.

HC

Helen Cardno

01/18/23

5 out of 5

Very helpful in the guidance given to…

Very helpful in the guidance given to resolve the issue, and a pleasure to deal with

A

AMCV

01/18/23

5 out of 5

MTD VAT sorted pronto

Was panicking a little with MTD VAT. A call to the helpline which was answered promptly. The minor issue me trying to complete a return was rapidly resolved. Phew what a relief. Well impressed

JG

Jade Gellard

01/18/23

5 out of 5

Lyn was very friendly and helpful

Lyn was very friendly and helpful. They took the time to explain carefully and answered all my questions simply.

AB

Alexandra Burkes

01/18/23

5 out of 5

Very helpful customer service.

Date of experience: January 19, 2023

A

Amanda

01/18/23

5 out of 5

Efficient and freindly

My problem was sorted out in no time and was dealt with in a very friendly manner.

T

Tessa

01/18/23

5 out of 5

Rorie was patient and talked me through…

Rorie was patient and talked me through the steps I needed to take to resolve my questions.

CP

Clare Park

01/18/23

5 out of 5

Quickbooks maked MTD easy...…

Thanks to HMRC insisting on MTD we have moved from another online accounting system to Quickbooks. Quickbooks is a fantastic system for managing our small business needs and, as I'm not a bookkeeper, I have found the support exceptional. There are masses of helpful online videos but the customer support is outstanding. Someone answers the phone within a few minutes, sets up screenshare, and stays with you for as long as you need to get set up and confident. One of my early calls was for ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].