9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3061-3070 out of 8356
A
AMCV
01/18/23
MTD VAT sorted pronto
Was panicking a little with MTD VAT. A call to the helpline which was answered promptly. The minor issue me trying to complete a return was rapidly resolved. Phew what a relief. Well impressed
LB
Lorraine Beckford
01/18/23
Help with Bank Connection
Sunny was very helpful and took the time to explain everything clearly.
AA
Antonio Autor
01/18/23
Effective help with empathy
A mixture of effective knowledge, friendliness and patience.
DW
Debbie Wen
01/18/23
Andrea was helpful and professional
Date of experience: January 19, 2023
HC
Helen Cardno
01/18/23
Very helpful in the guidance given to…
Very helpful in the guidance given to resolve the issue, and a pleasure to deal with
CP
Clare Park
01/18/23
Quickbooks maked MTD easy...…
Thanks to HMRC insisting on MTD we have moved from another online accounting system to Quickbooks. Quickbooks is a fantastic system for managing our small business needs and, as I'm not a bookkeeper, I have found the support exceptional. There are masses of helpful online videos but the customer support is outstanding. Someone answers the phone within a few minutes, sets up screenshare, and stays with you for as long as you need to get set up and confident. One of my early calls was for ...
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JG
Jade Gellard
01/18/23
Lyn was very friendly and helpful
Lyn was very friendly and helpful. They took the time to explain carefully and answered all my questions simply.
AD
Ajeeth Desai
01/18/23
Pleasant and helpful
Date of experience: January 19, 2023
TW
Ter Wada
01/18/23
Anthony was very patient
Anthony was very patient and willing to take his time to re-explain the steps on how to resolve my issue. He also gave me on-screen assistance and wasn't patronising even though it was clear I hadn't followed his earlier instructions to the letter. His an asset to the team. Keep up the great work.
MB
M Baptist
01/18/23
Vamshidhar was my hero
The call was answered swiftly, Vamshidhar was soon helping me to fix my problem. He was extremely quick and very friendly. Great experience, well done
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].