9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2751-2760 out of 8356
TH
Tracy Hill
02/20/23
Top Service
Very polite, helpful and explained in a straightforward manner.
RB
Risto Bergman
02/20/23
Very knowledgeable
Very knowledgeable, made my on boarding experience feel bespoke. Would recommend to anyone getting started with quickbooks as a total novice.
MT
Mr THOMAS MCGEACHY
02/20/23
Sally was excellent
Sally was excellent in going over what needed to be done.
S
Scott
02/20/23
Gareth was simply amazing!
Date of experience: February 21, 2023
JH
Jake Haynes
02/19/23
nice bloke, posting vat after conversion set a return up for past return then adjust figures with adjusting account being vat control account and all good
knew his stuff and helpful
RC
Richard Cutler
02/19/23
Kent was a nice guy
Kent was a nice guy. Very clear and concise. Super helpful.
AB
Alison Bruce
02/19/23
Determined to help solve an issue
John at QuickBooks was determined to fix an issue with our Opening Balances. His knowledge and professionalism was very much appreciated.
SP
Simon Palframan
02/19/23
Super helpful person on the chat! Thanks Rorie!
Super helpful person on the chat! (Rorie) Was very patient with me and explained everything amazingly clearly!
MK
MARTIN KEMP
02/19/23
A very successful Chat session, thanks to Jesieca
Jesieca, was extremely intuitive and a dream to work with, communicating clearly to guide me to the various places to discover what was causing the problem with reconciliation and correcting the problem quickly. Sorting these problems by the chat system can be stressful, trying to communicate without a phone conversation but Jesieca took all the stress out of it as it was clear she really new what she was doing and communicated brilliantly Being so impressed with Jesieca, I took the ...
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KC
Kasey Clarke
02/19/23
Quick to respond and helpful.
Date of experience: February 20, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].