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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2721-2730 out of 8356

J

jim

02/22/23

5 out of 5

Question answered efficiently

Lyka Mae was very helpful and answered my activation issue politely and afficiently

V

Virginia

02/22/23

5 out of 5

Speedy and efficient

Speedy, efficient response to my problem. Advisor accessed my screen and took me through every step required to solve the issue.

SB

Shane Buffham

02/22/23

5 out of 5

Easy and professional

The call handler dealt with our problem extremely professionally, using terminology that we understood. The screenshare option was very helpful, as we could both see what each other was talking about.

C

customer

02/21/23

5 out of 5

It was good to talk with someone who…

It was good to talk with someone who knew exactly what I needed to correct some of the errors I experienced after migration from QBD to QBO

R

Rebecca

02/21/23

5 out of 5

Rep was very helpful and patient

Date of experience: February 22, 2023

MM

Marta Moscinska

02/21/23

5 out of 5

Enrico was very helpful

Enrico was very helpful! Thank you.

CH

Caroline Hall

02/21/23

5 out of 5

Great Support

Great Support Mariah was patient and helpful with a complicated issue. Everything was eventually resolved and I am very grateful to her.

C

Charles

02/21/23

5 out of 5

👍👍👍👍👍👍👍👍👍👍

Date of experience: February 22, 2023

GP

Gabriella Palicz

02/21/23

5 out of 5

The adviser was extremely helpful

The adviser was extremely quick , polite and knowledgeable

CO

Clare O'Shea

02/21/23

5 out of 5

Jess M was on live chat and sorted a…

Jess M was on live chat and sorted a common payroll error - "payroll error message says incomp0lete info but all info completed and cannot run payroll" very patient and great communication

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].