9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2711-2720 out of 8356
SB
Stephanie Bonnie
02/22/23
Had a great payroll onboarding call…
Had a great payroll onboarding call Berlita. She went through everything we needed to know, answering any of our queries and sent us all the how-to notes.
C
Chris
02/22/23
Speedy response and knowledgeable agent
Date of experience: February 23, 2023
AJ
Anne Jell Lacbain
02/22/23
Jessica was very helpful and…
Jessica was very helpful and responsive. She is also polite and has provided me with clear instructions.
P
Phil
02/22/23
Very friendly and helpful instructor
Date of experience: February 23, 2023
T
Tony
02/22/23
Quick helpful telephone service
Date of experience: February 23, 2023
K
Keith
02/22/23
Enrico
Enrico quickly resolved my query in a very professional, efficient and friendly manner
MA
Mrs Amanda Raithatha
02/22/23
Excellent customer support
Excellent customer support - request a call back. Called within 1 min and resolved the technical issue
PC
Phil Colley
02/22/23
Sorted my main problem and was then…
Sorted my main problem and was then happy to stay on chat and help with two other issues that I hadn't intended to mention.
M
Mandy
02/22/23
Fantastic Customer Service
I had reason to request a phone call for the Company I work for because one of our bank transactions was missing, when I updated Quickbooks. Tracey M was so helpful and knowledgeable. She talked me through how to export the transaction from the bank. I was very impressed with her help and Quickbooks knowledge. Thank you very much Tracey M!
LC
Lynn Clifford
02/22/23
QB telephone helpline is excellent
QB helpline is really good. The staff are knowledgeable about the software and don't have to look everything up in a manual in order to help. They are also able to explain things simply without making you feel like an idiot for not getting it right yourself. You can ask online for a return call so they ring you back unlike some other software programs that charge extra for telephone helplines, an added bonus!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].