9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2411-2420 out of 8356
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Michelle B
04/03/23
Customer Focused Solution
I used the online chat facility and was helped by Anthony. He was able to screne share and guided me to the area on the website to fix my problem. It was a really easy way to find my problem and solve it.
R
rob
04/03/23
Excellent customer support
QuickBooks customer support is excellent. They are responsive and go the extra mile to sort out issues. I have encountered MANY problems with submitting VAT via MTD, which are down to problems caused by HMRC. With help from QuickBooks it is possible to overcome these. A particular thanks to Angelos who helped me today and was extremely patient and expert in dealing with, and solving, my problems.
MC
Martin Crane
04/03/23
Very helpful
Very helpful, professional and highly knowledgable.
SA
Shane Allum
04/03/23
Great response
Great response, got straight to the problem thanks again shane
SS
Sumitra Srivastava
04/03/23
The caring customer care staff
The customer care staff communicated clearly with her knowledge and commitment to resolve complex issues. Even the slow internet connection deter her from focussing on the issues and sorting them out.
J
James
04/03/23
New customer onboarding call
Clear and helpful guidance on the specific topics I wanted to know more about
T
Toby
04/02/23
Very quick and helpful
Very quick and helpful, looks like a pretty good Amazon voucher deal which is great! £1 per month for 4 months and a £50 Amazon voucher.. can’t complain. QB very helpful with taxes
RD
Rajib Deb
04/02/23
Bank reconciliation
Very helpful
CJ
Clare Jenner
04/02/23
PROBLEM RESOLVED VERY QUICKLY.
Date of experience: April 03, 2023
J
Jayne
04/02/23
Sally in Payroll was very helpful and…
Sally in Payroll was very helpful and guided me through my CIS suffered query
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].