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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2401-2410 out of 8356

VC

Viking Customer

04/04/23

5 out of 5

Fantastic support

I telephone for support after constantly getting a fail to send message on the payroll. Jess was fantastic. The minute I explained the error she was able to tell me exactly what the problem was, I did as instructed and it worked. I hate phoning helplines as the 'computer lingo' they use means nothing to me. Jess made it so easy and was clear on her instructions. Thank you Jess and Quickbooks for a wonderful helpline.

FD

Fionnuala Donegan

04/04/23

5 out of 5

I was taken through the steps of moving…

I was taken through the steps of moving my books to online in a very expert way, I could not have managed this on my own Thank you to Justin :-)

CL

Colin Langlois

04/04/23

5 out of 5

Andrea was well-informed and gave me…

Andrea was well-informed and gave me good advice.

SW

Shelley Walker

04/04/23

5 out of 5

Ella was really helpful

Ella was really helpful, kept me informed of every step was very polite and a pleasure to speak to using plain English no computer speak.

C

Clara

04/04/23

5 out of 5

Fast response and easy to deal with

Date of experience: April 05, 2023

JE

Jesse English

04/04/23

5 out of 5

The advisor was very helpful and…

The advisor was very helpful and friendly

L

Lynda

04/04/23

5 out of 5

thorough and helpful

Benn was very thorough and helpful and resolved my issue extremely quickly

AG

Anna Grmacka

04/04/23

5 out of 5

She is very helpful and quick resolve…

She is very helpful and quick resolve my problem .

IH

Ingrid Hlobenova

04/04/23

5 out of 5

Great Customer Support

We have set up multi company account and have an easy access to data. Intuit QuickBooks offers great customer support. The team is efficient and friendly, and resolves any queries efficiently and fast.

JL

J Lancaster

04/04/23

5 out of 5

Very helpful advisor

Isabella was very help and very clear in her directions

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].