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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2341-2350 out of 8356

AW

A Wheeler

04/16/23

5 out of 5

He understood exactly what the issue was,

He understood exactly what the issue was that I was having and was able to sort it out in a matter of minutes. I had been mentally prepared to be in the phone for over an hour trying to sort out the issue. But thankfully that did not happen thanks to Ariel.

LF

Lui Fong Fong

04/16/23

5 out of 5

It solve my issue and the officer is…

It solve my issue and the officer is very patient and helpful.

DR

Dolores Rowley

04/16/23

5 out of 5

Sunil explained everything clearly and…

Sunil explained everything clearly and dealt with my issue quickly and efficiently :)

C

Customer

04/16/23

5 out of 5

Great service from QuickBooks

The associate was excellent and very knowledgeable, he took control of the screen and showed me what to do and when which made the process simple to understand

JT

Jack TJ

04/16/23

5 out of 5

Quick and helpful

Live chat feature is grat. Contacted 3 times and each time sorted my issue.

SB

Sara Brockbank

04/16/23

5 out of 5

Lisa is a star!

My query was solved with patience and good humour. It wasn't an easy fix and we had to use a workaround but alll good. An absolute pleasure and Lisa turned what had been a horrible morning into a good day!

II

Irina Inozemtseva

04/16/23

5 out of 5

Very helpful

Date of experience: April 17, 2023

FM

Fi McAllister Segel

04/16/23

5 out of 5

Excellent customer support

The customer support team are always extremely helpful and efficient at resolving any issues.

W

WTH

04/15/23

5 out of 5

I have only just started using QB

I have only just started using QB, so far have found it fairly easy to follow and the person taking me through the training was very good. I am looking forward to another training session tomorrow. (2.5.23)

C

customer

04/15/23

5 out of 5

Total support

David took the time to understand the problem and stayed with me until I was confident enough to continue on my own.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].