9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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J
Jyoti
04/24/23
Andrew was very helpful
Date of experience: April 25, 2023
MD
Mark Dimelow
04/24/23
Quick service
The problem I had was sorted out quickly and I was up and working again
P&
Paula & John Chittenden
04/24/23
CIS query with Dawn
I spoke to Dawn this morning with a query regarding recording CIS payments. She was very helpful and was able to reassure me that I had done things correctly. I felt very confident with the information she gave me. Dawn also told me if I had any other CIS queries in the future she told which telephone option I should choose next time to get me through to the right place.
DA
Dianamic Automotive
04/24/23
Very helpful and knowledgeable staff.
Date of experience: April 25, 2023
D
DIANA
04/24/23
Tracey was very helpful
Tracey was very helpful, patient and professional. she was able to answer all our questions effectively and efficiently in a very well manner.
JW
Jeremy Williams
04/24/23
Professional competence
Date of experience: April 25, 2023
A
Anna
04/24/23
Very helpful onboarding session
Very helpful onboarding session. I got a good overview of QuickBooks from a friendly agent and questions I had were answered with good insight.
MC
Miss Claire Connor
04/24/23
Very helpful
Very helpful , got me up and running again in no time at all. Pleasant support staff, stayed with me until the issue was resolved.
C
Charleen
04/24/23
Irina was very helpful and assessing…
Irina was very helpful and assessing and then assisiting with the issue i was having
AA
Ashfak Ahmed
04/24/23
It was great and extremely helpful
It was great and extremely helpful. The best thing is was connected till the result drawn.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].