9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2221-2230 out of 8356
GE
Gary Emanuel
05/02/23
Excellent help from Nigel at QuickBooks
Nigel at Quick Books understood what I needed help with, was very helpful and able to answer my questions and show me how to do what I needed to.
MG
Mark Graves
05/01/23
Enrico was very knowledgeable and…
Enrico was very knowledgeable and patient. A pleasure to speak to and be helped by.
PS
Peter Setterfield
05/01/23
They understood my query and dealt with…
They understood my query and dealt with it quickly. Also there was no long wait time to be answered
MH
Mark Hemsley
05/01/23
A very helpful run through of how Quick…
A very helpful run through of how Quick book works and the key pages to access. Also helped to correct errors I had already made with some inputs. Prompt and clear.
RL
Roy Larby
05/01/23
They dealt with all of my issues
Date of experience: May 02, 2023
S
Susan
05/01/23
Patient and Polite.
Nigel, was patient and polite at all times, making sure that I understood what he was showing me. He answered all of my questions and gave useful advice.
J
Jodie
05/01/23
Excellent customer service
Great customer service. Giedre went above and beyond to ensure that my issue was resolved.
L
lisa.zhudatacenterdynamics.com
05/01/23
Helpful and friendly
It was constructive and easy to understand.
A
Alison
05/01/23
Clear, concise and friendly help
Joel was patient and friendly.He gave me a clear overview of how to use the self employed section of Quickbooks. So far I have found the platform to be simple and perfect for my needs as a sole trader.
RS
Ravi Selvarajah
05/01/23
Very helpful and understanding
Easy to deal with. Knowledgeable and helpful. Resolved the issue quickly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].