9.8
SpotScore

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2191-2200 out of 8356
JS
Jinson Stephen
05/07/23
High quality support
Date of experience: May 08, 2023
R
Richard
05/07/23
Shay was hugely patient and helpful with my VAT
My call was answered quickly, which is very rare these days. I was put through to Shay, who was hugely patient, helpful and knowledgeable in sorting out the mess I had made with my quarterly VAT submission to HMRC. A rare experience, and very much appreciated. Thank you. Richard Poynder, Founder of Smartex Limited, UK
WL
Wendy Lawrence
05/07/23
Great service
Helpful adviser
HC
Hatfield Customer ziba
05/07/23
He was so helpful responsive and knowledgable
He was so helpful . He is so professional in what he do . Thank you so much☺️
I
IanS
05/07/23
I have used quickbooks for years. Fantastic!
I have used quickbooks for years and have always found the software really intuitive and easy, for a non accountant person, to use. I've recently started a new company with brand new challenges in the accounting side. Quickbooks new onboarding is brilliant and helped me solve some tricky accounting issues. Their people are always really good, helpful and, more importantly, knowledgeable! Can't recommend quickbooks more highly
DS
David Simpson
05/07/23
As a newcomer it has been difficult to…
As a newcomer it has been difficult to find my way around the system but Phoebe was very helpful, talked me through the major points and answered all my questions with her wide knowledge. Thanks
AV
Angel View
05/06/23
Very clear and concise
Date of experience: May 07, 2023
JC
Justin Coulston
05/03/23
Great eperience with QB over the last year
I gave a review for QuickBooks a few years ago; we've since then seen a lot of technical bug improvements in the platform including seamless connections to Banks, great automated tax and invoice handling, and now we're starting to make good use of the cash flow feature which is really helpful.
TJ
Trevor Jones
05/03/23
Enrico was very helpful and sorted my…
Enrico was very helpful and sorted my problem
P
Parkland
05/03/23
Speedy access to human being that explain fixes
Speedy access to human being. Screen sharing to aid communication. Customer reps with in-depth knowledge. Explanations that are simple to follow. Problem resolution. Pleasant, friendly customer reps.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].