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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2181-2190 out of 8356

A

Aelred

05/08/23

5 out of 5

Rachelle was very clear and responded…

Rachelle was very clear and responded to the different types of questions asked (I already had done the basics).

DD

D Dewdney

05/08/23

5 out of 5

Introduction to QuickBooks

Clark was excellent in understanding my needs and providing the information I required.

DO

Dave Ollington

05/08/23

5 out of 5

Great onboarding session

Great onboarding session. Learnt a lot with Aljandro, we covered CIS Suffered, statements and reporting. Invoices and how to tag customers and materials. Learnt how to reconcile batch transactions. Very good, I would strongly recommend the sessions.

SH

Simon Hoar

05/08/23

5 out of 5

Contact centre staff very helpful

Date of experience: May 09, 2023

R

Raymond

05/08/23

5 out of 5

Chris

Chris, was very patient, knowledgable and had my issue sorted within a few minutes. Brilliant service, thank you.

I

IanS

05/07/23

5 out of 5

I have used quickbooks for years. Fantastic!

I have used quickbooks for years and have always found the software really intuitive and easy, for a non accountant person, to use. I've recently started a new company with brand new challenges in the accounting side. Quickbooks new onboarding is brilliant and helped me solve some tricky accounting issues. Their people are always really good, helpful and, more importantly, knowledgeable! Can't recommend quickbooks more highly

RJ

Rob J

05/07/23

5 out of 5

Great help from Jerly

Great help from Jerly. She explained everything clearly and was about to answer all my questions.

A

alex

05/07/23

5 out of 5

Brilliant service

Brilliant service, especially as a new joiner. The onboarding call was really useful and completely tailored to me and my needs.

OW

Oliver Wilson

05/07/23

5 out of 5

Helpful Phone Rep

The chap I spoke with was extremely helpful and fully aware of the software's capabilities! Great assistance line!

SH

Sarah Harwood

05/07/23

5 out of 5

Everything went well

Everything went well, very smooth, Anthony was very helpful

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].