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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2051-2060 out of 8356

CH

carol haggis

05/29/23

5 out of 5

Information

Adam was very helpful he sorted out all that i asked him, he was patient and showed me some easlier ways to use quickbooks i hope i get to speak to him again he was very understanding.

SC

Shaun Crause

05/28/23

5 out of 5

Brilliant

Brilliant! Quick and efficient service as always. And one gets to speak to an actual person.

RM

Richard Madden

05/28/23

5 out of 5

Mae knew exactly how to fix my issues…

Mae knew exactly how to fix my issues extremely quickly

GB

Gerald Black

05/28/23

5 out of 5

very friendly and knowledgeable person

very friendly and knowledgeable person, who expertly assisted me with my problems

B

Ben

05/28/23

5 out of 5

I can not fault the customer care team

I had an issue with my bank connection, after this was resolved I somehow lost all my transaction history, all receipts and income, just gone! I contacted customer care again and was completely taken back by the care I received, the reassurance that everything would return back as it was and then resolving the issue to get my transaction history back as it was. I am so happy to be using Quickbooks as their customer service was brilliant.

FM

Fran Monnery

05/28/23

5 out of 5

Kind and helpful.

Kind and helpful. Solution focused without being patronising.

CE

Colin Emmanuel

05/28/23

5 out of 5

Being new to Quickbooks is a LOT, but...

Being new to Quickbooks there is a LOT of information to take it and it can feel quite daunting, especially after watching some of the tutorials YouTube. However Marissan put me completely at ease. She was very friendly and patient, and was able to give me an introduction to using aspects of Quickbooks, happy to repeat procedures I did quite grasp and happy to answer any enquiries I had. I really can't speak highly enough and was even more impressed to be offered a second session as we ...

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D

Daniel

05/28/23

5 out of 5

Really good

Really good, helped me through the process and was very knowledgeable about other areas of QB so I learnt a lot on the call.

E

Electrospark

05/28/23

5 out of 5

Excellent service

Very understanding, and helpfull, took time so I could understand would highly recommend.

S

Sandra

05/28/23

5 out of 5

pension upload issues

Had issues with data being uploaded on the pension column and because I use a Mac computer it was very hard to access the share screen. The lady I spoke to was very helpful going through step by step and fixed the issue very quickly. Very happy with how helpful and easy it was.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].