9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 191-200 out of 8356
KR
Keith Robertson
04/26/24
Good to be able to talk to a real person
It is refreshing to be able to utilise a site like QuickBooks online by where if one has a problem we can actually talk to a real person instead of an online forum or online chat. I have found the staff at QuickBooks to be polite, knowledgeable and very helpful.
GF
George Filipiak
04/26/24
Tracey is a star
Date of experience: April 26, 2024
SP
Simon Peters
04/24/24
Very helpful
Date of experience: April 24, 2024
GB
Gary Berg
04/24/24
Enrico was extremely helpful
Enrico was extremely helpful and knowledgable regarding my issue, and with a smile.
EH
Elaine Howson
04/24/24
Patient and understanding assistance
Date of experience: April 24, 2024
TL
Tom Laing
04/24/24
Absolutely fabulous support over the…
Absolutely fabulous support over the telephone. professional, patient, courteous and friendly.
VM
Vici McVeigh
04/24/24
Bilal was very knowledgable on payroll…
Bilal was very knowledgable on payroll and very patient
JM
James McKenzie
04/24/24
CIS Statements help
Good phone call with Bilal, i had an issue accessing historical CIS statements but he talked me through where to find them.
AS
Andy Smart
04/24/24
Really fabulous advice and help
Date of experience: April 24, 2024
C
customer
04/24/24
Very helpful
Date of experience: April 24, 2024
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].