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9.8

Spot Score

Quickbooks

Quickbooks Reviews in May 2025: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.4

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Quickbooks Reviews & Ratings

4.4

Very Good

Based on 27182 ratings & 8345 reviews

Rating Distribution

Excellent

(7628)

Very Good

(455)

Good

(114)

Poor

(41)

Terible

(107)

Expert's Review

Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 191-200 out of 8345

S

Samkam

04/23/24

5 out of 5

Thank you for being available at the…

Thank you for being available at the time I needed you and for helping resolve the issue.

B

Baljit

04/23/24

5 out of 5

great

Gareth was very helpful and took his time to help resolve my query and give extra advice

B

Bilal

04/23/24

5 out of 5

Requested a call back

Requested a call back - Tiziana called within two minutes and resolved my query promptly, also ensured I understood for going forward. Exceptional personalised service.

J

Joel

04/23/24

5 out of 5

Rorie was extremely helpful and very…

Rorie was extremely helpful and very polite. Solved my issue within a couple of minutes which has taken a weight off my mind. A lovely gentleman.

AB

Andy B

04/23/24

5 out of 5

First Class Product and Support

The simple and straightforward modules within QuickBooks are very efficient. My on boarding session with Jasmin was first class and we would recommend using QuickBooks for your business.

TT

Thambimuthu Thiagalingam

04/23/24

5 out of 5

Quick and correct answer given to the…

Quick and correct answer given to the issue raised by a friendly advisor.

M

Michelle

04/23/24

5 out of 5

Excellent knowledge and patient

The person who helped me was kind, patient and professional. His knowledge was excellent and he was able to completely answer all my questions. Thank you!

EM

Elaine MacDonald

04/23/24

5 out of 5

Dawns expert knowledge of transactions…

Dawns expert knowledge of transactions in QB

J

John

04/23/24

5 out of 5

Anxiety reducing

My call was answered very quickly and Cassandra couldn't have been more helpful She patiently led me through the steps needed to resolve an issue that was making me very anxious.

RA

Rima Aboukhachab

04/23/24

5 out of 5

QBO integration

Customer service agent was clear and helpful

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].