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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 181-190 out of 8356

D

Da'ud

04/29/24

5 out of 5

Excellent

Excellent, through and professionally dealt with

S

Samantha

04/26/24

5 out of 5

Dawn at QuickBooks was really helpful

Dawn at QuickBooks was really helpful, solved my issue quickly and efficiently which makes so much difference when you are working on a client account.

TB

Tracey Baker

04/26/24

5 out of 5

Super speedy response

Super speedy response, resolved within minutes with a smile thank you

JB

Janice Botten

04/26/24

5 out of 5

Advisors always patient and helpful

Always impressed by the patience and thoroughness of the advisors

NO

Naomi O

04/26/24

5 out of 5

Excellent onboarding session

Princess Mae was fantastic and really put my mind at ease when it came to knowing how to file my VAT return via Quickbooks. The onboarding session was tailored to my exact needs and I cannot thank her enough for her patience and understanding.

UC

Unhappy customer

04/26/24

5 out of 5

Excellent help couldn't ask for more

Excellent help couldn't ask for more

DG

Dario Grana

04/26/24

5 out of 5

Super helpful

Super helpful, knowledgeable and my question resovled.

GD

George D

04/26/24

5 out of 5

Review with Joss

Joss the QB representative I spoke to was very polite and patient in answering my questions. I was trying to reconcile my QB to bank account.

MW

Melanie Wallington

04/26/24

5 out of 5

Great online support from Tracey

Great online support from Tracey. Very helpful and knowledgeable. Thanks

BT

Brian Thomas

04/26/24

5 out of 5

Pay roll guidance

Casandra was a pleasure to speak to

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].