9.8
Spot Score
Effortless accounting, smarter business decisions
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Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 181-190 out of 8345
S
Samantha
04/26/24
Dawn at QuickBooks was really helpful
Dawn at QuickBooks was really helpful, solved my issue quickly and efficiently which makes so much difference when you are working on a client account.
M
Mooree
04/24/24
You can speak to a person
You can speak to a person. TI am new to the Bureau, and the staff cannot help enough. They go out of their way to not only resolving the issue but give incites into as to what is happening and why and sort any other potential issues they can see.
AS
Andy Smart
04/24/24
Really fabulous advice and help
Date of experience: April 24, 2024
JM
James McKenzie
04/24/24
CIS Statements help
Good phone call with Bilal, i had an issue accessing historical CIS statements but he talked me through where to find them.
TL
Tom Laing
04/24/24
Absolutely fabulous support over the…
Absolutely fabulous support over the telephone. professional, patient, courteous and friendly.
EH
Elaine Howson
04/24/24
Patient and understanding assistance
Date of experience: April 24, 2024
GB
Gary Berg
04/24/24
Enrico was extremely helpful
Enrico was extremely helpful and knowledgable regarding my issue, and with a smile.
C
customer
04/24/24
Very helpful
Date of experience: April 24, 2024
SP
Simon Peters
04/24/24
Very helpful
Date of experience: April 24, 2024
VM
Vici McVeigh
04/24/24
Bilal was very knowledgable on payroll…
Bilal was very knowledgable on payroll and very patient
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
