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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1841-1850 out of 8356

S

Sean

06/24/23

5 out of 5

Helpful and efficient

Date of experience: June 25, 2023

MS

Ms S Curtis

06/24/23

5 out of 5

Great service via online chat with assistant

An online chat with an assistant to sort out an issue with a transaction was quickly rectified by screenshare experience. She led me through the process and was very patient.

BA

Bakery and Catering Supplies Ltd

06/22/23

5 out of 5

A late but necessary review

After migration and the difficulty of navigation on the unknown online system, so many things along with migration errors were difficult and alien for me, as my experience was only with QB desktop and learned over time by my own use of it. Problems were frustrated by the need to keep the daily business running. I had numerous online conversations and a number of Phone calls with screen shares. The details of the difficulties I encountered are too numerous to detail. I was unwilling to give ...

Read more

KH

Kathleen Hogg

06/21/23

5 out of 5

Chat Contact With John

John was very quick in replying and helping me with my problem. He explained everything fully and put my mind at ease. Many thanks.

FB

Frances Blank

06/21/23

5 out of 5

Enrico was very helpful and patient and…

Enrico was very helpful and patient and he explained my query and was very pleasant to speak with.

V

Vanessa

06/21/23

5 out of 5

Stuart was very friendly and helpful,

Stuart was great, very polite and put a very stressed me at ease immediately. He didn't make me feel stupid with the questions I was asking. He answered all my questions fully and all in a fun light hearted way, which is what I needed as very nervous of the change from the amazing desktop version to the not so amazing online version.

X

xbogroup.com

06/21/23

5 out of 5

Excellent onboarding session

Jerly was excellent, answered all my questions in a friendly and helpful manner.

DQ

D Quinn

06/21/23

5 out of 5

QB Support

Helpful assistance with my issue which is now fixed

JL

Jay Laxton-Blinkhorn

06/21/23

5 out of 5

Vat period issues

Nigel was very quick and efficient in helping to recover the VAT return believed to be lost due to HMRC generated submission issues at this time.

GS

Glenn Saunders

06/21/23

5 out of 5

Very helpful and much appreciated

Date of experience: June 22, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].