9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1841-1850 out of 8356
L
Lorraine
06/24/23
Great assistance received from Anthony
My advisor, Anthony Addison was very quick to recognise the problem by asking pertinent questions of me and therefore getting to the root of the problem. He explained the solution and allowed me work my way around the system myself, thereby ensuring I will be able to resolve the issue should it ever re-occur. Finished off with a link to some useful information and video for me to read/watch.
MS
Ms S Curtis
06/24/23
Great service via online chat with assistant
An online chat with an assistant to sort out an issue with a transaction was quickly rectified by screenshare experience. She led me through the process and was very patient.
BA
Bakery and Catering Supplies Ltd
06/22/23
A late but necessary review
After migration and the difficulty of navigation on the unknown online system, so many things along with migration errors were difficult and alien for me, as my experience was only with QB desktop and learned over time by my own use of it. Problems were frustrated by the need to keep the daily business running. I had numerous online conversations and a number of Phone calls with screen shares. The details of the difficulties I encountered are too numerous to detail. I was unwilling to give ...
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KH
Kathleen Hogg
06/21/23
Chat Contact With John
John was very quick in replying and helping me with my problem. He explained everything fully and put my mind at ease. Many thanks.
FB
Frances Blank
06/21/23
Enrico was very helpful and patient and…
Enrico was very helpful and patient and he explained my query and was very pleasant to speak with.
GS
Glenn Saunders
06/21/23
Very helpful and much appreciated
Date of experience: June 22, 2023
V
Vanessa
06/21/23
Stuart was very friendly and helpful,
Stuart was great, very polite and put a very stressed me at ease immediately. He didn't make me feel stupid with the questions I was asking. He answered all my questions fully and all in a fun light hearted way, which is what I needed as very nervous of the change from the amazing desktop version to the not so amazing online version.
X
xbogroup.com
06/21/23
Excellent onboarding session
Jerly was excellent, answered all my questions in a friendly and helpful manner.
DQ
D Quinn
06/21/23
QB Support
Helpful assistance with my issue which is now fixed
JL
Jay Laxton-Blinkhorn
06/21/23
Vat period issues
Nigel was very quick and efficient in helping to recover the VAT return believed to be lost due to HMRC generated submission issues at this time.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].