9.8
SpotScore

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1681-1690 out of 8356
A
ALEX
07/15/23
Excellent service. Kumar was really polite and patient and he helped me getting access to the correct location for uploading my documents needed for changing the primary ADMIN login details.
Excellent service.
SF
Sue Felgate
07/13/23
My experience was made great by several…
My experience was made great by several factors ,firstly in July I had made a mistake and didn’t know how to rectify it,the young girl concerned was so patient with me and explained it in an excellent manner. The main thing was she resolved the with screen share,efficiently and promptly, I have been very satisfied with previous problems ever time I have had cause to call for help. They have always been very helpful and polite. Many thanks to QuickBooks By send this review it is based on my ...
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EC
Elspeth Cowey
07/12/23
Dawn was extremely clear and talked us…
Dawn was extremely clear and talked us through resolving all of my issues
TS
Tina Stockdale
07/12/23
He sorted my problem and boy was it a…
He sorted my problem and boy was it a problem
SH
Sarah Hill
07/12/23
Mariah was patient
Mariah was patient, knowledgeable, very understanding and extremely helpful. I am very grateful to her.
AB
ADRIAN BECK AUTO ELECTRICIANS
07/12/23
Quick response to enquiry
Quick response to enquiry. Highly competent staff. Especially Ashwini
H
hudcommoutlook.com
07/12/23
They were professional and answered all…
They were professional and answered all of my questions.
LS
L Stubbs
07/12/23
Excellent communication with June
Excellent communication with June. On a phone call, she made various suggestions on how to overcome my issue. The following day, she sent me two emails and suggested yet another possibility. I followed her advice and it resolved my problem. I was grateful for her appreciation of the issue, and her knowledge. She was so good at navigating me through the process. I never felt abandoned. Wonderful customer care!
V
VV
07/12/23
Expert in Bank Recon
Jess is an expert on bank recon and was helpful.
R
Rob
07/12/23
As my local QB distributors no longer…
As my local QB distributors no longer deal with Desktop queries, I was assisted quickly and efficiently via the online chat option. Then when further instruction had to be done, Mae was very helpful telephonically. It again ensures that I continue using QB, as it not only works for my business, but the staff are very helpful and friendly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].